I'm new to using TV monitoring so maybe this has already been discussed. In addition to the servers themselves, I also monitor specific services on each of them based on their role(s). When my servers reboot for patches I get a flood of alerts from not only the servers themselves (because the longest time I can set the online policy for is 10 minutes) but also alerts for each of the services that I'm monitoring. Once the servers come back up I get all the alerts all over again, but as recovered/online. Each of these alerts in turn becomes a ticket in my ticketing system. I've created a policy to shut off all alerting for when I'm doing work on the server(s) and know I have to reboot them but short of doing that every Saturday for patches and then undoing it Sunday, I haven't figured out a better way of managing these alerts during normal reboots for patches. I am using the patch management module as well so I would have thought there would have been an internal solution already but haven't found one yet. Has anyone come across this and how have you managed it?
