Surface Pro X (Arm) Support

ICSmart

Hello everyone,

Just curious if anyone else has been successful in getting TeamViewer Endpoint Protection to on the new Surface Pro X (Arm) computers?

I was able to get the IT Monitoring endpoint installed (haven't actually tested or checked yet if its working or not).

I tried a few things already;

• disabling Windows Defender completely
• disabling Windows app control to allow 3rd party app to install
• removing the bitlocker on the computer
• reinstalling the entire OS with a Windows 10 Pro
• even tried manually installing the Protection Endpoint with the .exe installer from the temp file

but nothing worked for me.

Thanks

adsc

Thanks for your reply and for sharing your experience.

Well, I've searched a lot but also couldn't find anyone confirms that TeamViewer works on Surface Pro X, in addition many windows applications can't be installed and if installed they don't work properly, even Microsoft site it self says there is a software compatibility problem due to the fact that the device is ARM chipset, so any software need to be installed on Surface Pro X model should be ARM-Based compiled software.

Therefore, I've dropped the choice for this SP (X) model and bought Surface Pro 7, it's true the X model has much better hardware specs but the Pro 7 wins the software compatibility.