teamviewer.com link icon
or
Ask The Community

Any thoughts on how to fix this trouble?

Upgraded to latest version of Teamviewer on Synology NAS DS1517+ and presents blank screen now:

Also any plans to make it compatible for DSM Ver 7.0 and turn off the requirement for root access. Appreciate your support and feedback.

Tagged:

Answers

  • mircea_c
    mircea_c Posts: 140 Staff member 🤠
    edited December 2020

    Hi @mahisri

    The device is assigned to your account or because the interface is not loading you were not able to do it? I am asking this because if is not assigned you can try like a quick fix if it is possible via the “Nearby contacts and devices” function for adding the device.

    On some devices it seems that the Agent interface is not loading, we are aware and trying to fix it.

    Regards,

    Tech Support IoT

    Did my reply answer your question? Accept it as a solution to help others.
    Find this helpful? Say thanks by clicking on the Thumbs Up button.

  • mmiesz
    mmiesz Posts: 3 ✭✭

    Hi

    Did you solve this problem ? I have the same and looking for solution.