Problem with Management Console - Remote Management - Monitoring
My boss has a TeamViewer Corporate license. We also have access to Remote Management - Monitoring.
Recently, we have replaced servers with some of our clients. The TeamViewer server monitoring software was installed on the new and old servers.
However, since this is a new server it has a different TeamViewer number and a TeamViewer name.
The new server is shown as active in Remote Management, but the old server is shown as "Device is disconnected" in alarms.
- Is there any possibility to remove such an inactive device from Remote Management without starting it?
- If so, how to do it?