Automating User Account Creation

Bblackmore

Hi,

Currently we provision users for TeamViewer manually, via the management console. We use ServiceNow for our ITSM ticketing system, and have integration hub/Orchestration. We'd like to look to fully automate the process of creating users either directly from ServiceNow or using Active Directory security groups, which can be populated via ServiceNow integration hub. Is it possible to automate user creation in TeamViewer? Via the API or someother method?

Many thanks

Ben

danieljoos

Hi Ben,

Yes this is possible. And we also have existing solutions that you can use:

1. SCIM API: If you use Azure AD for example, you can enable user provisioning there to automatically create, update or deactivate TeamViewer accounts.
2. The TeamViewer AD Connector: A simple Powershell based script that supports regular sync of Active Directory groups to TeamViewer user accounts. (find it here: https://github.com/teamviewer/AD-Connector)
3. Our TeamViewerPS Powershell module has support for TeamViewer user management. Find it here, together with some examples in the docs: https://github.com/teamviewer/TeamViewerPS

For any other custom API solution, find the "User Management" API documentation here: https://webapi.teamviewer.com/api/v1/docs/index#/User32Management

Best regards,

Daniel