I applied for a refund, but I haven't been contacted

JungHooHeung Posts: 2 ✭✭

I applied for a refund, but I'm curious about the process

pls comment

Date of purchase: 2021/07/09

name i used for purchase: Jung Joo Heung

I wonder what the current situation is


  • Ying_Q
    Ying_Q Posts: 2,586 Moderator

    Hi @JungHooHeung,

    Thank you for reaching out to us on TeamViewer Community.

    Unfortunately that TeamViewer community moderators are unable to assist any payment issue.

    Kindly contact TeamViewer Support Team for further assistance and communication please.

    We thank you for your understanding and patience.

    Warm regards,


    Community Moderator/中文社区管理员