Auto account assign doesn't work on TV12 Host MSI

Hello

I can't figure out how to configure TV MSI to assign automatically account and to show PC in the TV as a connected device..

When i tried TV11 Host it at least assigned to the account. I had problem with password and There was screen that asked to allow to assign to account. At least worked

TV12 i can't make to work at all No matter hat i try.
I looked at the documentation but it did't helped me at all. Especially in case of that new file for assignment.

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Sybreeder

@designworks Yes i did migrated console to v12. I've also tried setup that json file. It shows on the tv host installation. But i cant put that token anyway. There is no manual for v12 really at all. when i download latest msi manual is fr v11. I'm really dissapointed in this product.

And for assignment tool. there is no manual how to use it really.

designworks

Hi @Sybreeder,

Have you mirated to v12 in the web console? I have noticed since doing that, there is a new account assignment option and tool in the customised host.

Not sure if this link will work or not but in my web console this link downloads the assignment tool.

Hopefully this is helpful to you.

donrin

I've found that the AssignmentData.json file is sometimes present when the .exe version of the TeamViewer deployment package is used to install the host.

The AssignmentData.json file is specific to the host upon which it is created. I tried copying the file to another host, in hopes that the TeamViewer_Assignment.exe tool might modify it for the new host, but this is not the case.

I've been unable to far to find any switches to make the .exe version of the deployment package run silently for use with GPO-based installs, or use with tools like PDQ Deploy.

donrin

I'm unable to get it to work either. Here are the steps I've followed:

1) Created our customized MSI via the Desirng & Deploy section of our Management Console.

2) Generated the API token to allow account assignment.

3) Installed the customized MSI (it was renamed properly to TeamViewer_Host-idcxxxxxxx.msi, where xxxxxxx is our Configuration ID from the Management Console)

4) Ran the TeamViewer_Assignment.exe with the commandline options -apitoken <our token from step 2 above> -datafile "C:\Program Files (x86)\TeamViewer\AssignmentData.json"

The commandline fails with the message: => Assignment failed with:
Reading datafile 'C:\Program Files (x86)\TeamViewer\AssignmentData.json' failed
with: File not found

I have confirmed that the AssignmentData.json file does NOT exist, even after running TeamViewer on the machine.

The instructions - both the PDF included in the MSI, and the single page found at https://community.teamviewer.com/t5/Knowledge-Base/Deploy-TeamViewer-Host-MSI-Package-with-Assignment-Tool/ta-p/310 are vague or refer to the steps needed for TV11.

It's funny that this deployment feature is touted in the new version, but so poorly supported.

Sybreeder

I've tried that and it didn't helped.

Accout still doesn't assign to th Host

on the V11 it works

dwyere

At least in v11 we had to export registry keys and re-import them (via script) after making the changes on one machine. Possibly that procedure would work here as well?