Alarms don't send email

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dacicwolf
dacicwolf Posts: 2 ✭✭
in Web Monitoring

Hi,

Recently I activated web monitoring, and I set to send notifications to 3 email addresses.

The alarms appear in the monitoring table, but I do not receive any email with the respective notifications.

How can I solve it?

Answers

  • Justin
    Justin Posts: 802 [Former Staff]
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    Hello @dacicwolf,

    Would you send me the mails that are not working via PM?

    I'll look into it.


    Best,

    Justin

    German Community Moderator

  • dacicwolf
    dacicwolf Posts: 2 ✭✭
    edited August 2021
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    Hi,

    From what I understand, in the web monitoring section, if a certain monitor (eg server uptime) has fallen, the alarm set for it is automatically sent to the specified email addresses specified when the monitor was set. As this does not happen (this was the issue under discussion) I have no email to send you. I can only send you one of the email addresses used, for example: [Personal data removed], I don't know what they will use you for.

    So in addition to the settings you make when setting up a monitor, are there any other settings (activations or deactivations) that could influence the transmission of alarms via email?

    Best,

    Theodor-Florin Lefter

  • DefenestrateIT
    DefenestrateIT Posts: 5 ✭✭
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    I am having this same issue

  • X14A
    X14A Posts: 2 ✭✭
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    Me too. What I can do to solve it?

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