Qnap TS-253D the remote device doesn't support screen sharing
Hi.
I am running TeamViewer 15. 22.136 on my Oneplus 8 pro with android 11.
My remote device is - Server Nas QNAP TS-253D with QTS 5.0.0.1828 and newast version TeamViewer
When I try to remote control, I get this error - "The remote device doesn't support screen sharing. For more information please contact TeamViewer support.", but when I remotely control from my laptop, everything works fine.
Please Help
Penq
Answers
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hi, same problem on QNAP TS-230 with latest firmware and mobile with android 10. The win10 works perfectly. The developers from QNAP referred me to the developers from TEAMVIEWER.
Please help, Robert
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Hi @Penq and @jaro00_rd
The Agent for QNAP doesn't support connections from macOS, Linux or mobile clients for the moment.
Regards,
Mircea
Tech Support IoT
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