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TeamViewer enters “Remote Terminal “

mrolton
mrolton Posts: 2 ✭✭

Please can anybody help me . I have setup TeamViewer on my Synology but when I login it goes to “Remote Terminal ” how do I make it go to my Synology login page instead . Thanks

Answers

  • JeanK
    JeanK Posts: 6,528 Community Manager 🌍

    Hello @mrolton,

    Welcome to the TeamViewer Community! 🚀

    When connecting to your device, make sure that you select the Remote control mode in the Remote Control menu.

    You can switch from Remote terminal mode to Remote control mode as below:

    Let me know if this has worked for you!

    /JeanK

    Community Manager

  • mrolton
    mrolton Posts: 2 ✭✭
    edited November 2022

    Hi thanks I already had these settings and it goes straight to Remote Terminal

  • JeanK
    JeanK Posts: 6,528 Community Manager 🌍

    Hi @mrolton,

    I eventually learned the reason why this is happening.

    Currently, remote controlling Synology devices is only possible from Windows devices.

    I can see from the screenshot that you are connecting from a Mac. This is currently not supported and, therefore, redirects you to the remote terminal as default.

    I hope this could at least answer your question. 🙂

    /JeanK

    Community Manager