Update now to the most recent TeamViewer Remote version 15.51. See the Changelogs here.

[macOS] v15.41.10

JeanK
JeanK Posts: 6,963 Community Manager 🌍

Operating system: macOS

Version: 15.41.10

Release date: 2023-05-16


Bugfixes


  • Fixed a bug in the TeamViewer main window which could lead to a TeamViewer crash.

Community Manager

Comments

  • folsieski
    folsieski Posts: 1

    I thought the problem had been resolved. Unfortunately the TV keeps closing a few seconds after the connection opens.


    Process:              TeamViewer [3749]

    Path:                 /Applications/TeamViewer.app/Contents/MacOS/TeamViewer

    Identifier:           com.teamviewer.TeamViewer

    Version:              15.41.9 (1)

    Code Type:            X86-64 (Native)

    Parent Process:       ??? [1]

    Responsible:          TeamViewer [3749]

    User ID:              501


    Date/Time:            2023-05-16 17:44:19.361 -0300

    OS Version:           Mac OS X 10.14.6 (18G103)

    Report Version:       12

    Anonymous UUID:       

    Time Awake Since Boot: 86000 seconds

    System Integrity Protection: enabled

    Crashed Thread:       14

    Exception Type:       EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes:      KERN_INVALID_ADDRESS at 0x000000011c0df000

    Exception Note:       EXC_CORPSE_NOTIFY

    Termination Signal:   Segmentation fault: 11

    Termination Reason:   Namespace SIGNAL, Code 0xb

    Terminating Process:  exc handler [3749]

    VM Regions Near 0x11c0df000:

       MALLOC_LARGE (reserved 000000011909d000-000000011c0df000 [ 48.3M] rw-/rwx SM=NUL reserved VM address space (unallocated)

    -->

       mapped file           000000011c24f000-000000011c360000 [ 1092K] r--/rw- SM=COW Object_id=6d3f436d

    Application Specific Information:

    Hardware_Model:       MacPro6,1

    TV_Version:           15.41.9

    SCMHash:              30d2050eef3

    Languages:            (pt-BR)

    Daemon:               No

    Shutdown:             No

  • Jensen_ADL
    Jensen_ADL Posts: 3 ✭✭

    Hi, I had to discover on my own that this new version of TeamViewer includes new verbiage on the main screen. The "Join a session" button changed to "Receive Support" in order to get the TeamViewer ID/password to show on first launch.


    This kind of information is really important because I have to guide my clients on how to bring up their ID/password after installing TeamViewer for the first time, so the change in language made it more difficult for me to guide my clients to the information. I would expect that release notes would include these important changes, and this is hurting my trust in using TeamViewer.


    Please include information about these interface changes in your release notes, or guide me to where I can find more detailed information about the changes that are being made in the new interface of TeamViewer.

  • VetFM
    VetFM Posts: 1

    We have over 90 installations of TeamViewer Host as we use it to support our Mac customers. I have one site where TeamViewer Host 15.49.3 crashes every time we try to run it. This an iMac running OS 11.7.10 (Big Sur). In fact other TeamViewer apps also crash. We tried QuickSupport and even TeamViewer  Desktop. Everything crashes. I will include an excerpt of the Crash Report.

    Process:       TeamViewerHost [54722]

    Path:         /Applications/TeamViewerHost.app/Contents/MacOS/TeamViewerHost

    Identifier:      com.teamviewer.TeamViewerHost

    Version:        15.49.3 (1)

    Code Type:       ARM-64 (Native)

    Parent Process:    ??? [1]

    Responsible:      TeamViewerHost [54722]

    User ID:        501


    Date/Time:       2024-01-20 09:11:41.358 -0700

    OS Version:      macOS 11.7.10 (20G1427)

    Report Version:    12

    Anonymous UUID:    279C3AAA-5B57-565C-47EC-874A433E75CE



    Time Awake Since Boot: 910000 seconds


    System Integrity Protection: enabled


    Crashed Thread:    0 Dispatch queue: com.apple.main-thread


    Exception Type:    EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes:    KERN_INVALID_ADDRESS at 0x0000000000000000

    Exception Note:    EXC_CORPSE_NOTIFY


    Termination Signal:  Segmentation fault: 11

    Termination Reason:  Namespace SIGNAL, Code 0xb

    Terminating Process:  exc handler [54722]


    VM Regions Near 0:

    --> 

      __TEXT           102fd4000-105aa4000  [ 42.8M] r-x/r-x SM=COW /Applications/TeamViewerHost.app/Contents/MacOS/TeamViewerHost


    Application Specific Information:

    Hardware_Model:    iMac21,1

    TV_Version:      15.49.3

    SCMHash:        81c2ac73e04

    Languages:       (en-CA)

    Daemon:        No

    Shutdown:       No


    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0  ???               000000000000000000 0 + 0

    1  com.teamviewer.TVFoundation   0x00000001060a2890 std::__1::basic_string<wchar_t, std::__1::char_traits<wchar_t>, std::__1::allocator<wchar_t> >::basic_string[abi:v160006](wchar_t const*, unsigned long) + 76

    2  com.teamviewer.TVFoundation   0x00000001060a2334 +[NSString(Unicode) wstringFrom:] + 144

    3  com.teamviewer.TeamViewerHost 0x00000001048b9f50 0x102fd4000 + 26107728

    4  com.teamviewer.TeamViewerHost 0x00000001048bbc28 0x102fd4000 + 26115112

    5  com.teamviewer.TeamViewerHost 0x0000000102ff51bc 0x102fd4000 + 135612

    6  com.teamviewer.TeamViewerHost 0x000000010301c7f8 0x102fd4000 + 296952

    7  com.teamviewer.TeamViewerHost 0x000000010301c278 0x102fd4000 + 295544

    8  com.teamviewer.TeamViewerHost 0x00000001030b2490 0x102fd4000 + 910480

    9  com.teamviewer.TeamViewerHost 0x00000001030b2dbc 0x102fd4000 + 912828

    10 com.apple.CoreFoundation    0x000000018b7ae5c4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 28

    11 com.apple.CoreFoundation    0x000000018b8505a0 ___CFXRegistrationPost_block_invoke + 52

    12 com.apple.CoreFoundation    0x000000018b85050c _CFXRegistrationPost + 456

    13 com.apple.CoreFoundation    0x000000018b77d07c _CFXNotificationPost + 720

    14 com.apple.Foundation      0x000000018c50a370 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64

    15 com.apple.AppKit        0x000000018df9eaf0 -[NSApplication finishLaunching] + 364

    16 com.apple.AppKit        0x000000018df9e6e4 -[NSApplication run] + 292

    17 com.apple.AppKit        0x000000018df70240 NSApplicationMain + 1064

    18 libdyld.dylib          0x000000018b6d9430 start + 4