Unattended remote support is indispensable today due to the growing reliance on technology. It offers convenience, flexibility, and faster response times by allowing experts to resolve issues remotely without constant user presence. In this blog post, we will explore how to set up unattended access on your remote devices and how you can connect to them within two clicks by using TeamViewer Host. Let's get started!
What is Unattended Remote Support?
Unattended remote support refers to the ability of support teams to access and resolve issues on devices and systems without the need for constant user presence or interaction. It allows for remote troubleshooting and problem-solving, enhancing efficiency and reducing downtime.
How does it work?
Step 1: Install TeamViewer Host
If you are a licensed TeamViewer user, the best practice is to install the TeamViewer Host via a QuickSupport session.
If you use the free version of TeamViewer, you can install the TeamViewer Host manually.
Please find the full instructions here: Install TeamViewer Host.
Step 2: Set up remote access on your remote device
Now that TeamViewer Host is installed on your remote device, you must set up remote access on TeamViewer Host.
Please find the full instructions here: Set up unattended access on your remote device.
Step 3: Connect to the remote device
You can now connect to your remote devices within two clicks!
Please find the full instructions here: Connect to the remote device.
Want to know more?
These three easy steps will allow you to provide unattended remote support securely and efficiently.
But if you have any further questions, please ask them in our Forum or in the thread below!
We are looking forward to your feedback.
All the best,
/JeanK
