Discover Mobile Device Management by TeamViewer: Your Comprehensive Guide

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JeanK
JeanK Posts: 6,997 Community Manager 🌍
edited September 2023 in Blog

Mobile devices have become, over the past years, indispensable tools for professionals across all industries. Whether you're the Chief Information Officer of a tech company or a plumber fixing a leaky pipe, you may rely on a smartphone or tablet for work-related tasks. These devices offer a wide range of tools, from instant messaging and email to video conferencing, making users more efficient and productive.

However, with great power comes great responsibility. Mobile devices used for business often contain sensitive data, including customer information, employee details, contracts, and other confidential documents. It's crucial to ensure that these devices comply with your company's data protection policies and access permissions. After all, the consequences of data breaches or unauthorized access can be severe, leading to financial losses, reputational damage, and even legal repercussions.

This is where TeamViewer's Mobile Device Management (MDM) solution comes into play.


Key Features That Empower You

TeamViewer's MDM solution empowers administrators with a range of essential benefits:

  • Enforce Policies: With MDM, you can enforce internal and legal requirements, ensuring that all users comply with your company's standards for data protection and security.
  • Push Configurations: Ensure that your users have everything they need to work productively by pushing configurations to their devices remotely.
  • Regulate App Access: Prevent the installation of malicious apps by regulating access to applications, bolstering your device's security.
  • Over-the-Air Updates: Keep your devices updated with over-the-air updates, reducing the risk of security vulnerabilities due to outdated apps or operating systems.
  • Remote Wipe: In the unfortunate event of device loss or theft, TeamViewer's MDM allows you to remotely wipe devices to prevent data leaks.

Without an MDM solution in place, it's challenging to maintain security principles and ensure compliance with data access regulations. This can leave your company vulnerable to data breaches and unauthorized access to internal systems, potentially resulting in significant financial and reputational losses.


Accessing TeamViewer Mobile Device Management

Ready to dive in? You can find it in the TeamViewer Remote full client or via the web app. Just click on the Remote Management tab on the left-hand menu and select Overview under Mobile Device Management.

Once you're in, the dashboard gives you vital insights into your registered devices and users:

  • Mobile Devices by OS: Quickly see the breakdown of iOS and Android devices.
  • Users by Invitation State: Understand who's completed, pending, or not yet invited.
  • Mobile Device Ownership: Get a clear picture of company-owned, user-owned, and unclaimed devices.


Your Step-by-Step Guide

Now, let's get down to business. Below, we've laid out a step-by-step guide to lead you through setting up your MDM environment and adding devices. To ensure a smooth experience, follow these steps chronologically:

Step 1: Create a Company Profile

  • Begin by establishing your company's profile.

Step 2: Set up the MDM Environment

  • Lay the foundation for your MDM environment.

Step 3: Create MDM Policies & Configurations

  • Customize policies to fit your specific needs.

Step 4: Create the Mobile Apps Catalog

  • Organize your mobile apps efficiently.

Step 5: Add Users to the MDM Environment

  • Invite users to join your MDM journey.

Step 6: Add Devices to the MDM Environment

  • Finally, bring your devices into the fold.


With this roadmap, you're ready to harness the full potential of Mobile Device Management and take charge of your IT infrastructure.

If you want to learn more about Mobile Device Management, please visit our website here.

Happy managing! 🚀

/JeanK

Community Manager

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