Invoice

adrianpn1
adrianpn1 Posts: 1

Hello,

I've been trying for hours to contact you regarding an invoice we've received. The employee that bought the licenses have quit and we can't access his email or the customer panel. So it's impossible to get in touch with your customer support. Due to legal reasons I can't access his email and reset his password..

Please contact me asap.

Answers

  • JeanK
    JeanK Posts: 6,981 Community Manager 🌍

    Hello @adrianpn1,

    Thanks a lot for reaching out. I'm sorry to hear that you have had difficulties to contact us.

    In your scenario, the fastest way to get support is to contact us via chat.

    1. Go to https://www.teamviewer.com/
    2. On the bottom right corner, click the chat button.
    3. Click Support.

    You'll be able to find your way to support and hopefully get the invoice issue fixed soon!

    Should you need further help, I'm just a message away.

    /JeanK

    Community Manager