Account Assignment pop-up

CharliePearce44 · 2024-02-06T15:56:17+00:00

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Hi everyone,

We have recently deployed the TeamViewer host client to our machines via InTune using the article posted here. https://community.teamviewer.com/English/kb/articles/45766-intune-integration-installation-and-user-guide

This is the CMD line agruments we are using:

/qn CUSTOMCONFIGID=%YOURCUSTOMCONFIGID% APITOKEN=%YOURAPITOKEN% ASSIGNMENTOPTIONS="--alias %COMPUTERNAME%"

The deployment is fine & installs but when running for the first time, it gives the "Account assignment" pop up, asking for permission to assign the client to our account. If we click "Allow and finish", it will still not assign it to our company. However, if we click "Allow and finish" with an account that has local admin rights, it will do it.

What is the best way to get around this?

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.Carol.fg.

Hi @CharliePearce44,

The Managed Groups are a new feature of TeamViewer Remote. Therefore, the recommendation for deployment would be following the steps in the article: 📄 Deploy TeamViewer on Device Groups via Microsoft Endpoint Manager.

If you need clarification for the deployment due to the integration with InTune, we advise contacting our support team via ticket.

Let us know how it goes and if we can help with anything else.

Best, Carol

CharliePearce44

Hi,

Thank you for your response. We are using the "Managed Group Assignment" as we want the laptop to be assigned to a group we have got rather than "My Computers" in the TeamViewer Client. Is this possible?

Thanks.

.Carol.fg.

Welcome @CharliePearce44 ,

We thank you for reaching out to our Community for help!

Based on the article you shared, you may have deployed TeamViewer Host using the instructions for TeamViewer Classic.

If this is the case, in the Management Console please make sure that your custom module has the option Allow account assignment checked.

If you're using TeamViewer Remote, please make sure the deployment was made based on the instructions from the article:

📄 Deploy TeamViewer on Device Groups via Microsoft Endpoint Manager

👉 If the issue persists, please don't hesitate to contact our support team directly via ticket.

Let me know if this information helped you and if we can help you any further.

Best, Carol