Account activation

Favkes
Favkes Posts: 1 Newbie
edited February 14 in Account

Hello, guys! Can smbd help me? I can't activate my account. IT is first time i wanted to use TeamViewer, but i can't. I signed-up, got verification mail but it is not working and my acc is still not verified. What should i do?

I even can't ask for help in support-chat, because it is for paid users only

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Answers

  • JenW
    JenW Posts: 967 Moderator

    Hi @Favkes,

    Welcome to the TeamViewer Community! 🙌

    Thank you for reporting your issue to us. This is an issue that we have already forwarded internally.

    Our teams are currently working on it. We will update you as soon as we have more information to share.

    We thank you for your patience and apologize for the inconvenience caused.

    Best,

    Jen

    Modératrice Communauté Francophone 💌 French Community Moderator

  • JenW
    JenW Posts: 967 Moderator

    Hi @Favkes,

    We're happy to inform you that the issue has been solved on our side.

    Could you please try again and let us know if it's working again for you?

    Thanks in advance,

    Jen

    Modératrice Communauté Francophone 💌 French Community Moderator