Account activation

Favkes · 2024-02-14T10:30:58+00:00

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Hello, guys! Can smbd help me? I can't activate my account. IT is first time i wanted to use TeamViewer, but i can't. I signed-up, got verification mail but it is not working and my acc is still not verified. What should i do?

I even can't ask for help in support-chat, because it is for paid users only

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JenW

Hi @Favkes,

Welcome to the TeamViewer Community! 🙌

Thank you for reporting your issue to us. This is an issue that we have already forwarded internally.

Our teams are currently working on it. We will update you as soon as we have more information to share.

We thank you for your patience and apologize for the inconvenience caused.

Best,

Jen

JenW

Hi @Favkes,

We're happy to inform you that the issue has been solved on our side.

Could you please try again and let us know if it's working again for you?

Thanks in advance,

Jen

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