why is it that every i log in TeamViewer it kicks me out after I paid the subscription fee?

please provide urgent assistance

Answers

  • Valeria2
    Valeria2 Posts: 630 Moderator

    Hello @_Stefanventer01_ ,

    Welcome to our Community and thank you for your message.

    So sorry that you´re experimenting this inconvenience.

    We suggest you verify that you have activated and configured your license correctly.

    For this please go to your inbox and search for an email called Your TeamViewer licenses activation + customer number (starting with 2#######). In this message you will find the instructions for the activation as well as the activation link. Please check also your spam inbox.

    In case you haven´t receive the message, please contact our support team, they will provide a solution.

    Likewise in the link you will find an activation guide for each one of our licenses.

    📃License Activation Guides - Overview

    For further information don´t hesitate to contact us, we are here to help you.

    Have a nice day!

    Valeria

    Moderadora de la Comunidad en Español/ Spanish Community Moderator