Cannot open a ticket

Dobias
Dobias Posts: 2
edited April 2024 in Account

Paid user with an activated license and I'm still sent here just like others. You are ignoring this issue and I can't submit a ticket!

Comments

  • Dobias
    Dobias Posts: 2

    Paid user with an activated license and I'm still sent here just like others. You are ignoring this issue and I can't submit a ticket!

  • Ying_Q
    Ying_Q Posts: 2,745 Moderator ☑

    Hi @Dobias,

    Thank you for visiting the Community!

    Something could go wrong with the license activation, leading to the denial of accessing the ticket system. We strongly recommend contacting our support team to sort out the situation with the TeamViewer license.

    Hope you can get the issue resolved soon!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • andrecad
    andrecad Posts: 1

    Hi, I still cannot open a ticket to report a problem. I am no longer getting notification emails related to my policy. Also, I cannot see the policy on the policy list, however it seems to be assigned to all machines I am controlling.

Trustpilot

Categories

This Week's Leaders