Paid Subscription not Available on Customer Portal

Nwamaka

I purchased a TeamViewer Remote License on the 19th of April. Neither the subscription nor the invoice has been updated on my Customer Portal. The funds have left my account ever since and I still do not have a subscription. Please, how do I go about this?

Akiho

Hi @Nwamaka,

Thank you for reaching out to the Community.

In such a case, we highly recommend contacting our Customer Support team for further assistance, as we are unable to assist in any licensing cases in the Community for security & privacy purposes.

Should you have any questions we may be able to assist, please do not hesitate to ask them in the Community again.
Thanks in advance for your understanding.

Best regards,

Akiho