unable to use my paid remote account

FINE_FETTLE_GC

I paid for the remote account and have not received an email to activate. Please help!

Akiho

Hi @FINE_FETTLE_GC,

Welcome to the Community.

We are sorry to hear about the inconvenience with the onboarding process. 

Could you please check all email inboxes, including a spam folder, again?

• Should you be unable to locate the email containing the activation link, kindly reach out to our customer support team for assistance.
• If you can confirm the activation link, you are ready to take the activation procedure. Please visit the following article and select the TeamViewer license that you purchased to find a suitable activation process with your license: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/license-activation-guides-overview/

Upon to activation, licensed connections can be established after signing in with your licensed TeamViewer account!

If you experience any problems while using TeamViewer, do not hesitate to post your questions in our Community.

Best,

Akiho