I want to cancel my subscription

Question

SophE · Answer

Hi @Deborah Lynne Pulford,

Thanks for your comment. We're sorry to hear that it wasn't what you expected.

If you'd like to cancel your subscription, you can do so by following the steps described by @Akiho below.

Please note that cancellations must be submitted at least 28 days before the end of the current term (initial or renewal). This notice period is required to process the cancellation in time and to avoid unintended renewal charges.

For privacy and security reasons, we're not able to assist with licensing or account‑related requests directly here in the Community.

Thanks for your understanding.

Best,

Sophia

Deborah Lynne Pulford · Answer

I want to CANCEL Computer Support!  I'm Not  interested in this! I its not what i thought it was!

THANKS!

Deborah Pulford

Akiho · Answer

Hi @JeniferFalls1,

Thank you for your post.

You can submit a cancellation request for your TeamViewer subscription license through the TeamViewer customer portal or by submitting a support ticket.

Please know that prior activation of the TeamViewer license or customer portal is required to access those systems, and we cannot assist with any cancellation cases in the Community for security & privacy purposes.

Should you lack access to either option, please visit our support page and contact our support team directly via phone or chat.

Thanks in advance for your understanding.

Best,

Akiho