How to change nonexistant email address - cannot get link to make a change for email add.

signup email no longer in existence, can't receive a link at this email to make a to change

Answers

  • My signup email is no longer in existence, so can't receive a link at this email to make a to change

  • .Carol.fg.
    .Carol.fg. Posts: 1,303 Moderator
    edited November 2024

    Hi @MamaSara812,
    Welcome to our Community and thanks for your question!

    In order to change the email account you must have access to the TeamViewer account.
    You would need to recreate your email to receive the trust device message. Once you sign in into TeamViewer, you can proceed with the steps to update the email.

    If it's not possible to recreate the old email, you would need to create a new TeamViewer account with the new email.

    Let us know how it goes and if we can help any further.
    Best Carol


    Portuguese Community Moderator