Today’s IT teams are under more pressure than ever - expected to fix issues fast, reduce downtime, and keep everything running smoothly, often with limited resources. That’s where TeamViewer DEX Essentials steps in. Fully integrated into the TeamViewer platform, it delivers a seamless experience while giving you powerful tools to proactively manage and optimize your digital workplace. It’s smart, efficient, and designed to help you stay ahead of problems before they impact your business.
Who can get started with DEX Essentials?
Right now, DEX Essentials is available exclusively to a select group of TeamViewer customers using Windows devices (version 15.65 or newer) as part of our closed early access program. If you're one of them, you're getting a first look at a powerful new way to manage your digital workplace.
Why DEX Essentials is a game changer
TeamViewer DEX Essentials empowers IT teams with real-time visibility, automated remediation, and zero disruption. It’s built for modern businesses that want to stay ahead of issues, not just react to them.
Here’s how DEX Essentials transforms your IT operations:
- Proactively resolve issues: Identify and remediate problems before they impact work, reducing downtime and disruption.
- Increase IT efficiency: Automate repetitive tasks and streamline service operations, enabling teams to do more with less.
- Deliver seamless employee experience: Reduce digital friction, prevent frustration, and ensure consistent performance across environments.
- Accelerate response times: Shorten mean time to resolution through automated triage and remediation workflows.
- Enhance visibility and validation: Deliver real-time insights and confirm actions taken across endpoints and applications.
- Support compliance goals: Enforce policy-based automation, even when devices are offline.
- Designed for lean teams: Lightweight footprint makes it ideal for IT teams needing fast time-to-value with minimal operational overhead.
How DEX Essentials works
DEX Essentials leverages a set of pre-built use cases applied to managed devices.
It enables:
- Insight generation across your digital environment
- Manual and automated remediation of detected issues
- Validation of resolutions, showcasing ROI and business value
See how DEX Essentials works in action via our product demo.
Getting started with DEX Essentials
Setting up DEX Essentials is quick and hassle-free. Whether you're an IT pro or just getting familiar with digital workplace tools, you’ll be up and running in no time.
Check out our step-by-step guide to activate and set up DEX Essentials.
We’d love to hear from you!
Have you had a chance to try out DEX Essentials? Or are you curious about how it could fit into your IT strategy?
Drop a comment below and let us know what you think, what you're excited about, or what you'd love to see next. Your feedback helps us shape the future of our products!