TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform.
We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user or just getting started, here’s what’s new and how it helps you.
A safer way to connect: Introducing session links
Remote support just got safer. While you can still connect to devices using the TeamViewer ID and password (don’t worry—that’s not going away!), we’re encouraging everyone to start using session links for remote connections.
Why session links?
Session links are more secure and easier to manage. Unlike static passwords, session links are temporary and tied to a specific support session, which reduces the risk of unauthorized access. Plus, they’re easy to share and perfect for managing support workflows—just like the meeting links you may know from tools like Microsoft Teams or Google Meet. One click, and you're in.
It’s not just easier for you—it’s also better for your end users. They don’t have to manually install anything from the website, and they can see and approve connection requests directly, giving them more visibility and control over who’s connecting to their device.
Curious how it works in action? Check out how to provide attended remote support with session links.
Still love using TeamViewer ID and password? Go right ahead! Nothing has changed there—you can keep working just like you always have.
A redesigned Remote Support menu
We’ve reorganized the Remote Support menu to make it easier for you to find exactly what you need. There are now two clear tabs:
- TeamViewer ID: For establishing and receiving connections using TeamViewer ID and password, just like you’re used to.
- Sessions: For creating and managing session links, which offer a modern and more secure way to support remote users.
One unified experience: TeamViewer + Management Console in one
Gone are the days of switching between the TeamViewer client and the TeamViewer Management Console in your browser. We’ve merged everything into one interface, and all Management Console functionalities are available via the Admin settings.
Prefer to work in the browser? We’ve got you covered.
Need to access TeamViewer on the go or from a device where the full app isn’t installed? No problem. You can now use TeamViewer directly in your browser.
The browser version offers:
- Quick access to remote support sessions without installation
- Easy session sharing and management
- A full-featured, responsive experience wherever you are
Access the browser version now via https://web.teamviewer.com/
Ready to explore the new TeamViewer?
We’ve given TeamViewer a fresh new look and combined everything into one powerful, easy-to-use platform. Whether you're supporting customers, managing devices, or just getting started, everything you need is now right at your fingertips.
Take a moment to explore the new interface and see how simple remote support can be.
We’d love to hear what you think! If you have feedback or questions, don’t hesitate to reach out to us—your input helps us make TeamViewer even better.
All the best,
/JeanK
