IoT Remote AppControl solution and Synology NAS boxes

arpitjindal

Hi @AndrewRH 

No, unfortunately not. Currently, There are only for intel and arm chipset.

arpitjindal

Hi @Tender 

It is still in our pipeline. Due to other priorities, MAC support is being delayed.

arpitjindal

Hi @Patoune 

Apologies for such late reply. Are you still facing this problem?

kc6108

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@AndrewRH wrote:

Is there a verssion that supports Synology NAS DS413 (Freescale chipset)?

Thanks in advance,

~Andrew~

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@AndrewRH

Here is an easy link to see what TeamViewer spk's are available for download from Synology:

https://archive.synology.com/download/Package/spk/TeamViewer/

Chris-Relax

This really needs to be able to work on MacOS. Most DECENT support people would never work on a Windows **bleep** box when we can use Unix. Please update the Synology plug-in to work with a decent OS. Thanks. 

Chris-Relax

boo. Synology is a unix based platform, why would anyone WANT to use windows. Do Better. 

komple

Thanks for porting this great app to Synology.

It works fien with me when I connect form my laptop, but when i try to connecet from my phone, tablet or web version of teamviewer it want connect at all. Would this be possible?

Regards,

Igor

 

olson_canadian

When trying to assign my NAS to my account I get this login pop up.... Any ideas why I get a SecureNetwork error? Also, just of note, when I go to Nearby contacts and devices on any of my computers, nothing ever shows up, so I had to manually add the NAS by ID and password. Long story short, I can't connect to the NAS and I am running version 2.3.7 which from what I can see is the latest.

arpitjindal

Hi @komple 

At the moment, the connection is only possible from Windows TeamViewer.

arpitjindal

Hi @olson_canadian 

Could you re-install the app and try again.

If it is still the same problem then could you please download the logfile from Synology by clicking "Download Support Information" in TeamViewer Synology GUI and send it to me. And also send me the logfile from your TeamViewer Windows.

vpa_axis

After upgrade to official version from Synology, no server is found, no device see TeamViewer server to log in.

arpitjindal

Hi @vpa_axis 

Could you please elaborate your problem. TeamViewer is not coming online or you are not able to connect to it?

vpa_axis

Hi @arpitjindal , TeamViewer is not coming online.

I have image, but Photos option in this forum is not working and is not possible to add file.

arpitjindal

Hi @vpa_axis 

Photo and file upload seems to be working for me. Could you please try again. If still not working for you then send me directly.

zeratul75

hello

just installed in ds916+ running dsm 6.1 but I cannot have id and password when lauched.

cpu is intel n3710 64bit.....installed latest version from package center, but tried also the old one, same results.....

any idea? i attach the log from package center.....many errors i cannot understand.......

 

 

arpitjindal

Hi @zeratul75 

Are you able to download logfiles by clicking "Download Support Information" in Synology TeamViewer GUI? If yes, then could you please send me directly.

zeratul75

not able.

I got "error in download support file. reason: bad request"

arpitjindal

Hello All Users,

All those who are facing  the problem of ID and password not being displayed, please check if in your security settings "Improve protection against cross-site request forgery attacks" is enabled. This setting has to be enabled. If not, then please enable it and after enabling this setting, you have to logout and login again.

Let me know if after this change you are still facing this problem.

zeratul75

thanks a lot

now I get id and password!!!

onduty

On my DS916+

the teamviewer is installed and run successed.

I add it to my count, but i can't connect it.

When i connect, it shows "A connection could not be established."

onduty

I add port 5938 to my router. 

It's work!

Thanks a lot!

Elofix

I also still have the same problem with my 1019+
It also comes up with the message Teamviewer service is offline.

I`m using DSM 6.2.2-24922

We are waiting so long for a fix already.....this problems are posted mounths ago..:(

 

mircea_c

Hello @Elofix 

Have you already tried the solution from arpitjindal’s post above?

“All those who are facing the problem of ID and password not being displayed, please check if in your security settings "Improve protection against cross-site request forgery attacks" is enabled. This setting has to be enabled. If not, then please enable it and after enabling this setting, you have to logout and login again’’

If you tried and still, it is not working for you, please download logfiles by clicking "Download Support Information" in Synology TeamViewer GUI and then please send me directly.

Thanks

arpitjindal

Hi @Elofix 

Are you still facing the problem?

mettlo

@arpitjindal 

Any news to use Teamviewer on the DS715, it appears in beta but when installing and starting the service it stops suddenly and does not generate an ID or Password.

Thanks.

wm0504

My nas is DS218Play . The teamviewer looks working good , but the "REMOTE TERMINAL" is OFF, and  I can't turn it to "ON". why?

arpitjindal

Hi @mettlo 

Sorry DS715 is Alpine platform based device. It is a known issue. Nothing at the moment is being done. I think beta was the last release for Alpine based systems. New releases are not there for Alpine platforms.

If in future we get the device (or if any user volunteers) we will try to look it again.

arpitjindal

Hi @wm0504 

In order to switch on the "Remote Terminal", the user has to be admin or have admin rights.

mettlo

@arpitjindal 

Oh pity, that's bad news. =(

cRieder

Just installed v2.3.7 to a RS812 and it doesn't bring ID and Password.
Uninstall, Reinstall and Reboot doesn't help. Any advice ?