SSO Option not found

murrato1
murrato1 Posts: 1
edited May 2023 in Deployment & Integrations

HI all

I've been following the instructions on how to set up SSO with Azure Active Directory.  I am at the point where I would like to upload the metadata XML into the Teamviewer Management Console.  The problem is I don't see the SSO option.  The instructions are:

To activate SSO, log in to Management Console and select the Single Sign-On menu entry. Click on Add domain and enter the domain you want to activate SSO for.

https://community.teamviewer.com/t5/Customer-Knowledge-Base/Single-Sign-On-SSO/ta-p/30784#toc-hId--762841806

Any thoughts on where to find this option?

Thanks

Tony

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Comments

  • Scotty
    Scotty Posts: 493 Staff member 🤠

    Hi Tony,

    If the option does not appear, this indicates that this feature is not a part of your license.

    Could you give us a call so we can resolve this for you?
    https://www.teamviewer.com/en/support/contact/

    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?
  • Yerzhan
    Yerzhan Posts: 2

    Good day,

     We have not used subscription model for Teamviewer before. Now we would like to setup ADFS to be used for authorization in Teamviewer. Also have not found SSO option.

    Could you tell us do we have that SSO in our subscription?

  • Yerzhan
    Yerzhan Posts: 2

    Is SSO included into "TeamViewer Corporate"?

  • udf_support
    udf_support Posts: 1

    In case someone else finds this, it is not included :/


    2023-12-15 08_55_41-Customer Support — Mozilla Firefox.png


  • MichaelUnify
    MichaelUnify Posts: 1

    This used to be included as i had it working until they decided to strip features out to create a 'new' product. How they reconcile not having SSO in a licence teir named 'Corporate' is mental.

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