API code not working with Teamviewer 14
Since upgrading to Teamviewer 14, the links in our web based CRM system no longer work. You click on the link and rather than open Teamviewer with the ID of the device we want to connect to, it just tries to download teamveiwer.dmg (I'm on a mac). If I cancel the download and just enter the ID number of the device directly into the teamviewer page it has opened and click connect, again it just tries to download Teamviewer again.
I have uninstalled, reinstalled, tried installing with the file it downloads each time just in case it is different in some way but nothing works. If I go back to Teamviewer 13, the link works perfectly. Problem is that if I leave 13 on, every time I talk a new client through installing Teamviewer on their workstation, when I try to connect to them I keep getting asked to upgrade my Teamviewer.
Please can you tell me how I can resolve this? I called the Teamviewer support number yesterday but despite accessing my computer and having a look, they didn't know the answer.
I am using 14.0.13880. How can I make this work in 14 like it does in 13?