Backup space with obsolete files can not be cleaned
CSalustiano
Posts: 1 ✭
in Backup
My backup space is with obsolete files from out of use machines and can not be cleaned, locking new backups.
I need to delete this data for the new schedule to work.
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Comments
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Hello @CSalustiano ,
Normally the obsolete file versions can be manually deleted via the functionality "delete from backup" in the Management Console; they can also be automatically deleted with the customized retention period, the storage will be cleaned after the retention period expires. However, if there is a new version of this file, it will be uploaded again to the cloud. Otherwise, the file needs to be excluded from being backed up.
I hope that can help you otherwise contact our support we will investigate the case in details.
Thank you for supporting our product.
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