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Pilot license needs to be reassigned

I purchased a single Pilot license for my company for test purposes, and assigned it to a user for testing.  This user reports that Pilot is useless and that we will get no benefit from it.  I want to reassign the license and test it myself, but it is impossible to do.

How do I reassign the license to my account for testing?


  • JeanK
    JeanK Posts: 3,846 Moderator

    Hello @ReinierM

    Thank you for your message and welcome to the TeamViewer Community! ?

    Currently, the reassignment of a TeamViewer Pilot technician is only possible via our customer support: 

    I thank you in advance for your understanding.

    Best regards


    French Community Moderator
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