Edge-management installation error

hrein
hrein Posts: 2
edited April 2023 in IoT Forum

We use our own Yocto Rocko image for our devices with ARM Cortex - A9 and want to provide Teamviewer IoT for out customer. After we have installed some missing packages for Teamviewer IoT on the OS, we now want to install the Edge Management. We would be very thankful or help.

root@santino-lt:~# teamviewer-iot-agent start edge-management
Edge Management is not installed. Do you want to install it? (Y/n) y
Edge Management is enabled.
Connecting to download.teamviewer-iot.com (52.85.32.26:443)
wget: error getting response: Connection reset by peer

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Comments

  • mircea_c
    mircea_c Posts: 146 Staff member 🤠

    Hi @hrein 

    It is possible to have “ca-certificates” packet missing from your Yocto build and that is why you cannot access download.teamviwer-iot.com

    Regards

    Tech Support IoT

  • hrein
    hrein Posts: 2

    Hi mircea_c,

    the "ca-certificates” packet is installed. The question is which certificates are required exactly and where must they be located? Are there any other possible causes of the error?

    Regards

Trustpilot

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