Use Web Monitoring with Free Trial license

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hsug-trial
hsug-trial Posts: 3
in Web Monitoring

I plan to migrate from Monitis to TeamViewer Web Monitoring.

To evaluate it, I activated my free trial license and tried to open Web Monitoring but an error message appeared, so I have been not even access to it.

How can I use it? Do I need to upgrade my account?

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Answers

  • Karlen
    Karlen Posts: 89 [Former Staff]
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    Hi  hsug-trial

    You can`t start trial yet, now you need only to accept Beta agreement.

    login.teamviewer.com doesn't have license published


    Product Owner, Remote Management services
  • hsug-trial
    hsug-trial Posts: 3
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    Hi Karlen, 

    Thanks for replying.

    You mean I can use Web Monitoring regardless of license, right?

    Then, I would like to accept Beta agreement but, an error occurrs when I click Web Monitoring menu at TeamViewer management console.

    I don't know the reason because the message doesn't give me the details.

    Could you let me know the way to start Wab Monitoring please?

  • Karlen
    Karlen Posts: 89 [Former Staff]
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    Hi hsug-trial,

    You just need to have Teamviewer account, seems you have. Strange that it brings you errors. can you please provide the error from browser development mode Console tab ( F12 button)

     

    Product Owner, Remote Management services
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