Teamviewer SDK, TVSession connects, but throws: SERVICE_CASE_GENERATION_FAILED
I am using the ScreenSharingSDK.aar in Android studio and have ccreated the Screen Sharing class from the Kotlin sample.
The SDK Token was created on the teamviewer site and used a Configuration ID that was created for this test, the android connects correctly, the only issue is that the handler "onTVSessionCreationFailed" returns "SERVICE_CASE_GENERATION_FAILED"
I have tried sending empty values for "ServiceCaseName" And "ServiceCaseDescription" then added values to them, but no luck.
Anyone nows what might be causing this?
Best Answer
-
I have found that if I use the "Quick Support" ConfigID under Design & Deploy then it shows up in the service queue.
5
Answers
-
I have found that if I use the "Quick Support" ConfigID under Design & Deploy then it shows up in the service queue.
5
