Posted by cchu
Henagon

Allow Remote Control

With the latest Blizz update, we are missing Allow Control feature. Is this something intended?

3 Replies
Posted by cchu
Henagon

Re: Allow Remote Control

Thanks for prompt response. I have already switched back to old UI, but there's no option for Allow Control anymore in old UI.

Chris

Highlighted
Posted by Blizz Staff
Blizz Staff

Re: Allow Remote Control

Hi Chris,

if you are looking for remote control features you can use our TeamViewer products and solutions exactly made for these use cases. It is free for personal use, have a look at: https://www.teamviewer.com/en/

While at Blizz we only focus on online meetings and collaboration. We do not offer any remote control feature and focus on providing innovative features and updates for an even better online meetings experience.

Best Regards, Hilal

Posted by ljackf
Photon

Re: Allow Remote Control

The problem with taking this stance is that it renders Blizz virtually useless as teaching/support tool. There are times where I need the collaborator to drive on my system to show me the exact steps that they are taking or I may need to show them the steps that they should be taking. The idea that I can do that with different software you offer, even though it may be free, leads me to look elsewhere. I suppose I will be looking at Go-To-Meeting next year.