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Get started with TeamViewer Remote
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
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Important updates for TeamViewer on macOS 15 Sequoia
Dear TeamViewer Community, Apple’s latest macOS 15, named Sequoia, introduces some new security features that will impact the TeamViewer user experience. To ensure smooth remote access and avoid interruptions, please review the following changes and recommendations when using TeamViewer on macOS 15. Note: This applies to…
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Stay informed with our new email notification for security bulletins
At TeamViewer, transparency around cybersecurity has always been a top priority. As cyberattacks continue to rise globally, we’re committed to keeping you informed and protected. That’s why we’re excited to announce a new feature: email push notifications for our security bulletins. You can now subscribe to receive…
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Community Ranks revamp — What are Community Ranks?
Hello everybody, We are thrilled and delighted to share with you all the fantastic news that our Support Forum is getting a brand-new ranking system! Why are we getting new ranks? To make TeamViewer's learning journey even more exciting, we have created a brand-new gamification system for our Support Forum. We'd love to…
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New updates regarding the free usage of TeamViewer 15
Dear TeamViewer users, We want to touch base with some important updates regarding TeamViewer. First and foremost, our commitment to providing top-notch security remains unwavering. In line with this commitment, we continuously release updates to enhance security measures and introduce new features. As part of this ongoing…
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Unable to open a support ticket? Here's why.
Read this announcement in 中文 | Français | Deutsch | 日本語 / Português | Español If you've landed on this page, it is likely that you are seeking assistance from our Customer Support. Please take a moment to read the information below for a better understanding of our support policies. For free users At TeamViewer, we strive…
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Complimentary TeamViewer 15 access for legacy versions to be deprecated
Hi all, Hoping that you enjoyed pleasant holidays despite the trying circumstances, we would like to send our best wishes for a Happy, Healthy New Year to all of you! Core to the earlier announced deprecation of legacy versions 8-10 is our commitment to always ensure the best possible security for the connectivity…
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TeamViewer ending support server services for certain outdated software versions in Russia/Belarus
Dear TeamViewer Customers, We would like to inform you that TeamViewer will no longer support server operations for certain outdated software versions in Russia and Belarus. Affected customers have been informed individually. In line with our terms and conditions, the use of the software in local area networks (LAN…
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Malwarebytes to rebrand as ThreatDown on invoices and quotes
Hello all, We want to inform you of an upcoming change regarding our Endpoint Protection services powered by Malwarebytes. To align with the rebranding of Malwarebytes for Business services to ThreatDown, all future quotes and invoices for Endpoint Protection, Endpoint Detection and Response, and all other Malwarebytes…
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End of support for macOS 11 (Big Sur)
Dear TeamViewer users, We would like to announce that as of November 2024, TeamViewer will no longer be supporting the macOS 11 (Big Sur) operating system, given the fact that macOS 11 has not received security updates from Apple since September 2023. The end of support means that TeamViewer versions newer than (and…
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📣 The TeamViewer Knowledge Base has moved!
Dear Community, we have an important update to share with you. We're making a change to how you access our Knowledge Base. Today the TeamViewer Knowledge Base has relocated from the Community to 👉 https://teamviewer.com/support 👈 Why the move? This move aims to centralize our support resources, making it easier for you to…
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Important security announcement
Dear TeamViewer users and customers, We are writing to inform you about a recent irregularity that our security team detected within our internal corporate IT environment. For more detailed information, we invite you to read our statement in our Trust Center here: Best regards, /JeanK
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TeamViewer Remote’s Free Version Redesign
Dear TeamViewer Community, We are excited to announce that we have listened to your feedback and made changes to our free version accordingly. We have adjusted the free version’s feature set to make it easier and more accessible for you to connect with your friends and family remotely. Changes to the free version With the…
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Introducing TeamViewer Spatial Support
Dear TeamViewer Community, We are excited to share a groundbreaking announcement that takes TeamViewer into a new era of digital innovation. We have launched TeamViewer Spatial Support, a cutting-edge application that reinforces our commitment to staying at the forefront of technological advancements. With this new…
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TeamViewer Web Monitoring Product Update
Dear TeamViewer users, We would like to inform you about further upcoming changes for the TeamViewer Web Monitoring product. At TeamViewer, we strive to provide you with the best products and services and to focus all our attention on improving our core products. After careful consideration, we have made the difficult…
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TeamViewer and macOS 13 Ventura
Hi all, Today, Apple released macOS 13 Ventura, and we would like to share some information about it with you. Which TeamViewer version shall I use on macOS 13 Ventura? On macOS 13 Ventura, please use TeamViewer 15.35 or newer. Older versions are not working properly; therefore, please update TeamViewer to the latest…