-
Get started with TeamViewer Remote
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
-
New updates regarding the free usage of TeamViewer 15
Dear TeamViewer users, We want to touch base with some important updates regarding TeamViewer. First and foremost, our commitment to providing top-notch security remains unwavering. In line with this commitment, we continuously release updates to enhance security measures and introduce new features. As part of this ongoing…
-
Enhance the security of your remote devices
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
-
Digitally signed invoices for enhanced security
Dear TeamViewer customers, Your security is our top priority. In line with that, we’re implementing a more secure way of invoicing. From early January 2025, all invoices issued by TeamViewer will be digitally signed using a secure digital certificate for the Nordic region, which includes Denmark, Finland, the Faroe…
-
Important updates for the QuickJoin app and TeamViewer Meeting
Hi all, We want to announce some updates regarding the TeamViewer QuickJoin application and the URL meeting.teamviewer.com for user management. Removal of the QuickJoin application Effective 20 December 2024, the TeamViewer QuickJoin application will be removed from the TeamViewer download pages. After this date, customers…
-
Important updates for TeamViewer on macOS 15 Sequoia
Dear TeamViewer Community, Apple’s latest macOS 15, named Sequoia, introduces some new security features that will impact the TeamViewer user experience. To ensure smooth remote access and avoid interruptions, please review the following changes and recommendations when using TeamViewer on macOS 15. Note: This applies to…
-
Stay informed with our new email notification for security bulletins
At TeamViewer, transparency around cybersecurity has always been a top priority. As cyberattacks continue to rise globally, we’re committed to keeping you informed and protected. That’s why we’re excited to announce a new feature: email push notifications for our security bulletins. You can now subscribe to receive…
-
Community badges revamp — What are Community badges?
Hello everybody, We are delighted to announce that our Support Forum is getting new badges! Why were our badges revamped? To make your journey through the Community ranks even more astonishing, we have created a brand-new gamification system for our Support Forum's badges. Our new badge system will support your journey…
-
Community ranks revamp — What are Community ranks?
Hello everybody, We are thrilled and delighted to share with you all the fantastic news that our Support Forum is getting a brand-new ranking system! Why are we getting new ranks? To make TeamViewer's learning journey even more exciting, we have created a brand-new gamification system for our Support Forum. We'd love to…
-
Unable to open a support ticket? Here's why.
Read this announcement in 中文 | Français | Deutsch | 日本語 / Português | Español If you've landed on this page, it is likely that you are seeking assistance from our Customer Support. Please take a moment to read the information below for a better understanding of our support policies. For free users At TeamViewer, we strive…
-
TeamViewer Remote’s Free Version Redesign
Dear TeamViewer Community, We are excited to announce that we have listened to your feedback and made changes to our free version accordingly. We have adjusted the free version’s feature set to make it easier and more accessible for you to connect with your friends and family remotely. Changes to the free version With the…
-
Complimentary TeamViewer 15 access for legacy versions to be deprecated
Hi all, Hoping that you enjoyed pleasant holidays despite the trying circumstances, we would like to send our best wishes for a Happy, Healthy New Year to all of you! Core to the earlier announced deprecation of legacy versions 8-10 is our commitment to always ensure the best possible security for the connectivity…
-
Manchester United and TeamViewer
Hi all, A day to remember for all of us here at TeamViewer ⚽ We are excited that Manchester United and TeamViewer Announce New Principal Shirt Partnership. The agreement will bring together one of the world's most popular and successful sports teams with one of Europe's fastest-growing software companies. From the start of…
-
TeamViewer ending support server services for certain outdated software versions in Russia/Belarus
Dear TeamViewer Customers, We would like to inform you that TeamViewer will no longer support server operations for certain outdated software versions in Russia and Belarus. Affected customers have been informed individually. In line with our terms and conditions, the use of the software in local area networks (LAN…
-
Introducing TeamViewer AI Services
TeamViewer continues to be the trusted solution for secure remote access and support, maintaining the highest privacy and security standards. With our legacy of reliability, we are proud to introduce TeamViewer AI Services. TeamViewer AI Services built upon our secure foundation to revolutionize your remote support…
-
Malwarebytes to rebrand as ThreatDown on invoices and quotes
Hello all, We want to inform you of an upcoming change regarding our Endpoint Protection services powered by Malwarebytes. To align with the rebranding of Malwarebytes for Business services to ThreatDown, all future quotes and invoices for Endpoint Protection, Endpoint Detection and Response, and all other Malwarebytes…
-
End of support for macOS 11 (Big Sur)
Dear TeamViewer users, We would like to announce that as of November 2024, TeamViewer will no longer be supporting the macOS 11 (Big Sur) operating system, given the fact that macOS 11 has not received security updates from Apple since September 2023. The end of support means that TeamViewer versions newer than (and…
-
📣 The TeamViewer Knowledge Base has moved!
Dear Community, we have an important update to share with you. We're making a change to how you access our Knowledge Base. Today the TeamViewer Knowledge Base has relocated from the Community to 👉 https://teamviewer.com/support 👈 Why the move? This move aims to centralize our support resources, making it easier for you to…
-
Important security announcement
Dear TeamViewer users and customers, We are writing to inform you about a recent irregularity that our security team detected within our internal corporate IT environment. For more detailed information, we invite you to read our statement in our Trust Center here: Best regards, /JeanK
-
Introducing TeamViewer Spatial Support
Dear TeamViewer Community, We are excited to share a groundbreaking announcement that takes TeamViewer into a new era of digital innovation. We have launched TeamViewer Spatial Support, a cutting-edge application that reinforces our commitment to staying at the forefront of technological advancements. With this new…