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Important security announcement
Dear TeamViewer users and customers, We are writing to inform you about a recent irregularity that our security team detected within our internal corporate IT environment. For more detailed information, we invite you to read our statement in our Trust Center here: Best regards, /JeanK
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New updates regarding the free usage of TeamViewer 15
Dear TeamViewer users, We want to touch base with some important updates regarding TeamViewer. First and foremost, our commitment to providing top-notch security remains unwavering. In line with this commitment, we continuously release updates to enhance security measures and introduce new features. As part of this ongoing…
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Introducing TeamViewer's Mobile Device Management Solution
Today, we are excited to announce the release of our Mobile Device Management solution! What Exactly is Mobile Device Management? Imagine having a single system to control, secure, and manage all your mobile devices – from smartphones to tablets. That's the essence of Mobile Device Management. It simplifies the complex…
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Unable to open a support ticket? Here's why.
Read this announcement in 中文 | Français | Deutsch | 日本語 / Português | Español If you've landed on this page, it is likely that you are seeking assistance from our Customer Support. Please take a moment to read the information below for a better understanding of our support policies. For free users At TeamViewer, we strive…
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TeamViewer and macOS 13 Ventura
Hi all, Today, Apple released macOS 13 Ventura, and we would like to share some information about it with you. Which TeamViewer version shall I use on macOS 13 Ventura? On macOS 13 Ventura, please use TeamViewer 15.35 or newer. Older versions are not working properly; therefore, please update TeamViewer to the latest…
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📣 The TeamViewer Knowledge Base has moved!
Dear Community, we have an important update to share with you. We're making a change to how you access our Knowledge Base. Today the TeamViewer Knowledge Base has relocated from the Community to 👉 https://teamviewer.com/support 👈 Why the move? This move aims to centralize our support resources, making it easier for you to…
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TeamViewer Remote’s Free Version Redesign
Dear TeamViewer Community, We are excited to announce that we have listened to your feedback and made changes to our free version accordingly. We have adjusted the free version’s feature set to make it easier and more accessible for you to connect with your friends and family remotely. Changes to the free version With the…
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Complimentary TeamViewer 15 access for legacy versions to be deprecated
Hi all, Hoping that you enjoyed pleasant holidays despite the trying circumstances, we would like to send our best wishes for a Happy, Healthy New Year to all of you! Core to the earlier announced deprecation of legacy versions 8-10 is our commitment to always ensure the best possible security for the connectivity…
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Introducing TeamViewer Spatial Support
Dear TeamViewer Community, We are excited to share a groundbreaking announcement that takes TeamViewer into a new era of digital innovation. We have launched TeamViewer Spatial Support, a cutting-edge application that reinforces our commitment to staying at the forefront of technological advancements. With this new…
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TeamViewer Web Monitoring Product Update
Dear TeamViewer users, We would like to inform you about further upcoming changes for the TeamViewer Web Monitoring product. At TeamViewer, we strive to provide you with the best products and services and to focus all our attention on improving our core products. After careful consideration, we have made the difficult…
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TeamViewer and Windows 11 (23H2) Update
Hi all, A couple of months ago, Windows released a new operating system: Windows 11 (23H2). We tested TeamViewer in the latest release and can confirm that we officially support this new operating system. Please see: 📄 Supported operating systems If you have noticed anything unusual related to TeamViewer since updating…
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End of support for TeamViewer Remote Control UWP app
Dear TeamViewer users, We would like to announce that we have stopped support for the Universal Windows Platform (UWP) apps on the Microsoft Store. This impacts the legacy TeamViewer Remote Control app which has been superseded by the Win32 app TeamViewer Remote. The TeamViewer Remote Control app has been removed from the…
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End of support for macOS 10.15 (Catalina)
Dear TeamViewer users, We would like to announce that as of November 2023, TeamViewer will no longer be supporting the macOS 10.15 (Catalina) operating system, given the fact that macOS 10.15 has not received security updates from Apple since July 2022. The end-of-support means that TeamViewer versions newer than (and…
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Statement on CVE 2020-13699
Hi all, Today we are releasing some updates for TeamViewer 8 through 15, for the Windows platform. We implemented some improvements in URI handling relating to CVE 2020-13699. Please see our Change Logs here. Nota Bene: Thank you, Jeffrey Hofmann with Praetorian, for your professionalism and following a responsible…