Posted by pierrebb2

Error when launching Blizz (participant)

Under windows VISTA (blizz says supported) cannot launch blizz app with message :

rstrtmgr.dll is missing

Any help welcome

3 Replies
Posted by Blizz Staff
Blizz Staff

Re: Error when launching Blizz (participant)

Can you please share the exact version of your OS? Is it 32-bit or 64-bit version?

Thank you.

Posted by pierrebb2

Re: Error when launching Blizz (participant)

It's a 32 bits version
Thanks for help
1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

Re: Error when launching Blizz (participant)

Hi @pierrebb2

thank you for your message.

Unfortunately the information provided on our website is not up to date and is not correct.

If you take a look at https://blizz.com/en/ (an not in other languages) you will see that Blizz is supported only starting from Windows 7, so Windows Vista is not supported, I am sorry.

I already asked to our Marketing department to change the wrong information on the non English web version in order to avoid such misunderstanding.

Take care,


2018-02-15 09_09_07-Blizz by TeamViewer_ A blazing fast solution for global online meetings..png

Enterprise Solutions Engineer

If my reply answered your question, help out other users and click the "Accept as a Solution" button below.
You can also say thanks by clicking on the "Thumbs Up" button! (Kudo)