Announcements

Shape the future of TeamViewer Remote Management with our Product Team. Click here to join!

Highlighted
Posted by Seckorateam
Henagon

IT Brain with popup bitdefender

We have purchased 20 licenses and our end user on Monday came to work with this bit defender popups. Found out today once disabling IT brain the popup went away. Not sure why this popup would be caused from IT brain? We need this to work any help would be awesome.

Bitdefender-Error.jpg

 

 

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: IT Brain with popup bitdefender

Hi @Seckorateam ,

Thank you for posting.

Please read the post below in order to solve the issue.

https://community.teamviewer.com/t5/TeamViewer-Endpoint-Protection/A-problem-has-occurred-in-BitDefe...

We apologize for any inconvenience created by this situation and we will try to make sure this will not happen again. 

Hope this information will help you.

Best regards,
Yuri