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Posted by
Digon

TeamViewer Pilot

Hello, we are a big company focused in technology sales and support. We are working with TeamViewer Corporate, which includes Pilot. A big amount of our customers use older versions of Android (6 and 7), so we are bein unable to use Pilot with those clients. would there be chance you guys release a Lite versions of this app (pilot) disabling the use of ARCore/AR? just to use the app built-in camera. Thank you.

5 Replies
1 Accepted Solution

Accepted Solutions
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TeamViewer Pilot

Hello,

 

Thanks for your question.

Yes, we do plan an extra Pilot app for Android that will run on older Android devices.

Best,

Andi

Senior Product Manager

View solution in original post

5 Replies
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TeamViewer Pilot

Hello,

 

Thanks for your question.

Yes, we do plan an extra Pilot app for Android that will run on older Android devices.

Best,

Andi

Senior Product Manager

View solution in original post

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Posted by
Digon

Re: TeamViewer Pilot

Thank you, we'll really be looking forward to see this happen!

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Posted by
Digon

Re: TeamViewer Pilot

By the way, as a suggestion, please add a "Flashlight" button in the app to help the customers see in low light scenarios, cos some times the app even blocks the phone built-in flashlight button.

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Posted by TeamViewer Staff
TeamViewer Staff

Re: TeamViewer Pilot

Hi,

Thank you for your feedback. The flashlight functionality is scheduled for our July release.

Thank you & best

Friederike

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Posted by
Henagon

Re: TeamViewer Pilot Zooming

Hello Support Team,
I am testing the Teamviewer Pilot App with my smartphone now. After I started the pilot app connection, how can I zoom-in or zoom-out my phone's camera please? Does the Pilot program allow  camera's zoom changing please? Thank you in advance!
Jason10