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Posted by
Henagon

no video sound in powerpoint

Hello,

we have the problem that we have no sound in a video show in powerpoint 2016.

The customers dont hear the sound of the video. Voice is good to hear.

We have a logitech webcam and a dell soundbar as speaker.

what can we do?

Thanks for a fast answer.audiosettings.png

2 Accepted Solutions

Accepted Solutions
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Posted by TeamViewer Star
TeamViewer Star
Solution

Re: no video sound in powerpoint

Hi

Have you tried changing in these settings the soundbar at "Leutsprecher" with another system sound device like Standard playback or Built-in output?

Also in the menu Meeting have you choose as Participant interaction > Full interaction?

Screenshot 2020-03-18 01.08.29.png

restart the app and see the results?

Pro

View solution in original post

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Posted by
Henagon
Solution

Re: no video sound in powerpoint

Thanks, your idea was in the right way. 2020-03-18_21h54_51.png

 

View solution in original post

3 Replies
Highlighted
Posted by TeamViewer Star
TeamViewer Star
Solution

Re: no video sound in powerpoint

Hi

Have you tried changing in these settings the soundbar at "Leutsprecher" with another system sound device like Standard playback or Built-in output?

Also in the menu Meeting have you choose as Participant interaction > Full interaction?

Screenshot 2020-03-18 01.08.29.png

restart the app and see the results?

Pro

View solution in original post

Highlighted
Posted by
Henagon
Solution

Re: no video sound in powerpoint

Thanks, your idea was in the right way. 2020-03-18_21h54_51.png

 

View solution in original post

Highlighted
Posted by TeamViewer Star
TeamViewer Star

Re: no video sound in powerpoint

@DRKPeine ,

It's my pleasure I could help!

Thank you and best regards

Pro