在使用teamviewer连接我香港的机器时，一直卡在“正在连接...”的状态，查看日志也处于连接建立但未弹出输入密码框的状态。
您好，
我想就 TeamViewer 提供一些反馈。
问题：在使用teamviewer连接我香港的机器时，一直卡在“正在连接...”的状态，查看日志也处于连接建立但未弹出输入密码框的状态。提供日志如下：
2020/04/02 02:31:32.630 3368 3308 G3 Trying connection to 140xxxxxxxx, mode = 5
2020/04/02 02:31:32.661 3368 1872 G3 CreateClassicSession::Start: RequestRoute request BCommand: RequestRouteRequestDataControlID= ConnectionMode=5 ActionId=0 LicensedRemoteAccessType=0 ClientType=TV TargetId=140xxxxxxxx RAApiData=00000000 RAApiKey=00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00 TVVersion:15.4.4445 NI MID:vdc9e4cdd8498~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0ddxxxx006 ClientId:16xxxxxx08 PreferredRouter: TerminalServerUserId:0 SourceId:160xxxxxxxx SmartAccessData Access=0 Account=0 TargetBuddy=0 PaswwordMD5HashB64Enc= SessionSecret=00000000 SessionId=0 LicenseCode= SupportsLimiter=1 CBFeatures=[no flag set]
2020/04/02 02:31:34.130 3368 1872 G3 CreateClassicSession::HandleRequestRouteResponse(): Response: CONNECT@RouterIp=169.56.146.130 Timeout=10800 TranserRate=128000 ActionId=**Please do not post TeamViewer IDs** PassiveUserId=140xxxxxxxx UsedLicenseType=10000 IsClientReportingStatistics=1 TimeoutMessage=0 LimitedStreamTypes=1677176 StreamBandwidth=128000 StreamLimitString=16xxxxx76:128000;**Please do not post TeamViewer IDs**:1280000;4:640000 LicenseFeatureSetActive=[ShareGroup, FastVideo, RemoteSound, DirectXGrab, RS_Screen, RS_Filetransfer, RS_Configuration_WLAN, RS_Configuration_EMAIL, RS_Screenshot, RS_Apps, RS_Processes, RS_Logfiles, RS_Connection, RS_Configuration_FILE, RS_Screen_V9, AddNewDeviceDownload, Api_V2, RS_Screen_V10, SharedGroups_V11, RS_Screen_V11, RS_Screen_V12, InSessionDashboard, LeaveNote, RS_Mobile2Mobile, SupportCaseNotification, FileTransfer_RecentFiles, RemoteWebControl_RasPi, RemoteWebControl_NAS, RemoteWebControl_RasPi_Commercial, FileTransfer_Queuing, SwitchSides, BlackScreen, RemotePrinting, RS_ScreenSharing_iOS, IoT_RemoteControl, IoT_Monitoring, IoT_Cloud_Visualisation, RS_Screen_V13, SessionRecording, PilotBasic, RS_Screen_V14, IoT_PortForwarding, IoT_RemoteScreen, SessionHandover, SessionChat, SessionVideo, SessionWhiteboard, SessionConferenceCallViaInternet, SessionConferenceCallByPhone, RS_Screen_V15, ] LicenseFeatureSetPassive=[ShareGroup, FastVideo, RemoteSound, DirectXGrab, RS_Screen, RS_Filetransfer, RS_Configuration_WLAN, RS_Configuration_EMAIL, RS_Screenshot, RS_Apps, RS_Processes, RS_Logfiles, RS_Connection, RS_Configuration_FILE, RS_Screen_V9, AddNewDeviceDownload, Api_V2, RS_Screen_V10, SharedGroups_V11, RS_Screen_V11, RS_Screen_V12, InSessionDashboard, LeaveNote, RS_Mobile2Mobile, SupportCaseNotification, FileTransfer_RecentFiles, RemoteWebControl_RasPi, RemoteWebControl_NAS, RemoteWebControl_RasPi_Commercial, FileTransfer_Queuing, RS_ScreenSharing_iOS, IoT_RemoteControl, IoT_Monitoring, IoT_Cloud_Visualisation, RS_Screen_V13, SessionRecording, PilotBasic, RS_Screen_V14, IoT_PortForwarding, IoT_RemoteScreen, SessionHandover, SessionChat, SessionVideo, SessionWhiteboard, SessionConferenceCallViaInternet, SessionConferenceCallByPhone, ] DomainName=HK-HKG-IBM-R001.teamviewer.com BlockZoneRemainingTime=0 PassiveUserPublicKey=05xxxx50
2020/04/02 02:31:34.130 3368 1872 G3 Activating Router carrier
2020/04/02 02:31:34.130 3368 1872 G3 CommandHandlerRouting[4]::CreateActiveSession(): outgoing session to 140xxxxxx8 via HK-HKG-IBM-R001.teamviewer.com, protocol Tcp
2020/04/02 02:31:34.239 3368 1872 G3 CTcpConnectionBase[8]::ConnectEndpoint(): Connecting to endpoint 169.xxx.xxx.xxx:5938
2020/04/02 02:31:34.349 3368 1872 G3! QoSHandlerFactory: Qwave.dll could not be loaded, QoS not available.
2020/04/02 02:31:34.349 3368 1872 G3! QoSHandlerFactory: Qwave.dll could not be loaded, QoS not available.
2020/04/02 02:31:36.724 3368 1872 G3 Negotiating session encryption: server hello received
2020/04/02 02:31:36.786 3368 1872 G3 Negotiating session encryption: server handshake received, encryption established with AES key length 256
2020/04/02 02:31:36.802 3368 1872 G3 NegotiateEncryptionV2::CreateEncryption: handshake successful, local fingerprint: SHA256:Z1yO8SEwhQq4WMeK3tNY, remote fingerprint SHA256:clKKxnnPWXaDktPS7FBupA
2020/04/02 02:31:57.458 3368 1872 G3 Estimated RTT to Router: 49 ms, Reliability: 3, Carrier: 1
其他想法和请求：
请问我如何才能连接上我的服务器，或者弹出密码输入框。
我的系统详细信息（操作系统等）：winserver 2012
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