Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Support Forum Join the conversation and become an expert!
Knowledge Base Explore our Knowledge Base and find solutions.
Changelogs Stay up-to-date with all the latest product updates.
Remote access solutions have become indispensable for businesses and individuals alike. Whether it's troubleshooting technical issues, accessing files, or collaborating with colleagues, the ability to remotely connect to devices is invaluable. However, as convenience increases, so do security concerns. One of the primary…
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
Dear TeamViewer Community, We are thrilled to announce a significant improvement to our forum experience! We have transitioned from our traditional chronological comment system to a new, more dynamic threaded discussion format starting now. This means that not only can you reply to the initial post, but you can also…
Hey, I was just wondering… How do I ask that my information be wiped from Teamviewer? [removed per Community Guidelines]
When I try to scan the QR code on the desktop program google authenticator says it cannot interpret the QR code. I have tried reinstalling TeamViewer and even deleting the registry entries. I have tried multiple phones and multiple authenticator apps. Nothing is working. It's worth noting that I am able to set it up via…
Every time I need to access my computers and my computers are in sleep mode team viewer ask for id and password.
I cancelled after a failed test to use TeamViewer. How come I was still charged for a year?
This discussion has been merged.
I'm currently patient in a clinic. When connecting to my laptop I realized I made a mistake I already made a couple of years ago when I was here, my account was basically shut down. Last time, I had to create a new account and to delete every key on every device I used. Is there another method to restore the ability to…
like the title said, I cannot connect with someone even though I have all their information IP and their password. I just get an unable to connect message. But I have checked if I connect when I go to do support for her. It works just fine then. Do we need to be on the same Wi-Fi? I am on iOS for Apple iPhone, she is on an…
i recently downgraded to windows 10 from windows 11 and i redownloaded teamviewer to use with a friend but i found out my friend has 9 digits for their ID and i have 10 digits for my ID. Im having a difficult time trying to figure out what to do, if anyone could help out that would be great. Thanks guys
When starting Teamviewer version 15.65.6.0 we get an Security Alert about a certificate revocation, anybody know what is happening here
We’re excited to announce the early access release of TeamViewer DEX Essentials — our new, fully integrated digital workplace platform designed to help IT teams proactively manage and optimize their environments. What is DEX Essentials? DEX Essentials gives IT teams real-time visibility into their digital landscape,…
What does Community have to do with success? More than you think - because to be better, we all need to be open to learn from those around us, both in the physical and online world. The path to improvement involves learning. Advancing each day requires stepping outside our comfort zones and expanding our knowledge beyond…
