Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Support Forum Join the conversation and become an expert!
Knowledge Base Explore our Knowledge Base and find solutions.
Changelogs Stay up-to-date with all the latest product updates.
Remote access solutions have become indispensable for businesses and individuals alike. Whether it's troubleshooting technical issues, accessing files, or collaborating with colleagues, the ability to remotely connect to devices is invaluable. However, as convenience increases, so do security concerns. One of the primary…
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
Since updating the TeamViewer app about a week ago, I’ve been struggling to log in. The new update requires signing in via a browser. After entering my username and password and tapping "Sign In," the screen gets stuck on "Activating TeamViewer." Occasionally, it moves to the next step—“Launching TeamViewer”—but then…
Hello, I use web version of TeamViewer. I sometimes travel to India for my work. It works great when I use it in the USA but it doesn't work when I try it from India. Is there any setting that I need to change? Thank you.
Does Free Teamviewer work [view only] with Ubuntu 22.04 to iPad IOS? I have Ubuntu 22.04 and Free Teamviewer 15.65.6 and the latest iPad IOS. I've read instructions here I've read instructions here When trying to connect the correct Partner ID and Password is entered on Ubuntu PC. 'Connect' button changes to 'Abort'. The…
I want to remotely manage some devices that can only be connected via bluetooth. Therefore I decided to look into using a cheap Android hardware (tested LG G4S as well as LG K6) and just connect to it via TeamViewer Host App. It works very well and I am actually happy with it! The one and only downside: It is not possible…
Hi! Sometimes I use TeamViewer Host to remotely help two elderly relatives of mine with their smartphones when they need quick assistance. While everything normally works just fine with both devices, one of the two (a 7-8 years old Samsung Galaxy Core Prime with Android 5.1.1) recently had to be replaced with a…
Hi I connect from my Desktop to my Laptop using its LAN IP. Will any files being transferred use the LAN connection or do they still go via TV servers? Best regards, Cliff
I'm using a free license, and since I replaced my computer and deleted the old devices from my teamviwer account, the web version of the account shows a total of two devices hosted (three are allowed), but when I log in on my computer it shows that the number of devices exceeds the license and refuses to log in. Now my…
Hi everyone, I’m posting here because, unfortunately, I can’t contact TeamViewer support directly — apparently, reporting a bug is only available to paying customers. I find this a bit ironic, as this issue seems pretty serious and could easily affect any user, free or paid. Here’s the problem: I discovered that TeamViewer…
Black and out and disable user input. Ever since silicon Macs came out, and then when I found the setting that just allows the black screen in the settings, when I first connect to a silicon mac, the screen on the user's side goes black. I can see the screen is black and user input is disabled on my view of the teamviewer…
Hi all, We’d like to remind all TeamViewer 10 license holders that complimentary access to TeamViewer 15, granted as a courtesy following the end-of-life of TeamViewer 10, will end on December 31, 2025. What this means for you After December 31, 2025, access to TeamViewer 15 under this transitional arrangement will no…
We’re excited to announce the early access release of TeamViewer DEX Essentials — our new, fully integrated digital workplace platform designed to help IT teams proactively manage and optimize their environments. What is DEX Essentials? DEX Essentials gives IT teams real-time visibility into their digital landscape,…
What does Community have to do with success? More than you think - because to be better, we all need to be open to learn from those around us, both in the physical and online world. The path to improvement involves learning. Advancing each day requires stepping outside our comfort zones and expanding our knowledge beyond…
