Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Support Forum Join the conversation and become an expert!
Knowledge Base Explore our Knowledge Base and find solutions.
Changelogs Stay up-to-date with all the latest product updates.
Remote access solutions have become indispensable for businesses and individuals alike. Whether it's troubleshooting technical issues, accessing files, or collaborating with colleagues, the ability to remotely connect to devices is invaluable. However, as convenience increases, so do security concerns. One of the primary…
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
We have a business license which allows us 1 connection. I tried using TV today and it said the session limit has been reached. I contacted the only other user and he was not using it. Is there a way to see what the open connection is? If we are logged in to the TV app, but not connected to a remote, does that count as a…
I have loaded quickviewer onto my Mum’s iPad, I have loaded Remote Access onto mine so that I can help my Mum with problems that she is having with her IPad. We can make a connection my remote access is denied… where am i going wrong?
DO TO COMPUTER CRASH LOST MY TEAMVIEWER DESK TOP VERSION NOW AFTER COMPUTER FIX I CAN NOT USE TEAMVIEWER ON DESK TOP VERSION CAN NOT LOAD IT SAYS SOMETHING ABOUT ROLLBAC(I DO NOT UNDERSTAND) HOWEVER I CAN USE IT THRU TEAM VIEWER WEBSITE HOW AN I GET PC DESSK TP VERSION TO LOAD BTW I AM DISABLED VETERAN AND USE IT FOR…
Hi Our Samsung A9+ Tablets and Samsung A54 Phones have updated to the UI 7.0. And we have lost visibility of part or all of the screen, when the App is asking for passwords. Does anybody know how to turn off the Screen Share Protection, please?
I log in remotely to my pc while I'm away Problem is my pc lock screen says ctl alt del on it If someone were to press alt ctl del ID get booted from my session I simply want to have my lock screen running while I'm in a session nothing else, how do I achieve that ? I've tried researching this online with zero luck
Hello I would like to control from new mac (sonoma 14.6.1) my old mac (high sierra 10.13.6 I can not connect them although they have both now the same version (14 teamviever installed) But I get the error message on my new mac that the old mac has an older version installed. (I did have on my new mac the newest team viewer…
Hi all, We’d like to remind all TeamViewer 10 license holders that complimentary access to TeamViewer 15, granted as a courtesy following the end-of-life of TeamViewer 10, will end on December 31, 2025. What this means for you After December 31, 2025, access to TeamViewer 15 under this transitional arrangement will no…
We’re excited to announce the early access release of TeamViewer DEX Essentials — our new, fully integrated digital workplace platform designed to help IT teams proactively manage and optimize their environments. What is DEX Essentials? DEX Essentials gives IT teams real-time visibility into their digital landscape,…
What does Community have to do with success? More than you think - because to be better, we all need to be open to learn from those around us, both in the physical and online world. The path to improvement involves learning. Advancing each day requires stepping outside our comfort zones and expanding our knowledge beyond…
