Best Of
Re: Distribute the quick support module
Hello @ks310,
Yes, it is OK from our side.
However, there is also an other option that might be interesting for you.
With the Corporate (or Tensor) license, you can deploy the TeamViewer Host via the .msi package on all your Windows devices and enable Easy Access on the devices.
You can silently rollout TeamViewer Host and automatically assign your devices to your TeamViewer admin account again with our MSI package. As your licenses it compatible with this feature, I highly recommend you to use it. You won't have to do any manual work again and you will be able to manage in a secure and centralized way your remote machines.
Furthermore, with this setup, you will be able to connect to all devices without any interaction of the end-users.
You will find all the information you need in our Knowledge Base article here:
For your deployment, I recommend you to use the following command:
msiexec.exe /i "<Path>\TeamViewer_Host.msi" /qn CUSTOMCONFIGID=<Your_Config-ID> APITOKEN=<Your_Apitoken> ASSIGNMENTOPTIONS="--alias %COMPUTERNAME% --grant-easy-access" timeout /t 5 net stop teamviewer net start teamviewer
I hope this could help you.

Re: mouse disappears
It turned out to be due to software other than teamviewer. Problem solved. =)
Re: How to activate the customized Black Screen on Windows
Hello @RyLM,
Yes, this is absolutely correct. You are a boss .😎
Funnily enough, we updated our Knowledge Hub article today as well:

Re: New TeamViewer Meetings!
Hi there,
Firstly, thank you for sharing your feedback and reminding us what is important to you.
Secondly, I am happy to let you know that we will be adding remote control back into meetings for TeamViewer licensed customers with a Business, Premium, Corporate or Tensor plan.
It is planned that this feature will be added back before the end of March this year. As soon as we have a more accurate timeline, we will post an update on this topic thread.
I can already share that only when the remote control functionality is being used will it -as before- use one of the available channels from your TeamViewer license. This is something you will need to keep in mind when planning your channel usage. But to confirm, hosting a meeting without using remote control will not consume a channel.
All our free users are invited to use the remote control functionality within the regular remote control feature of TeamViewer.
Once again thank you for your feedback and support.
Regards,
Ryan
Re: How do I reset all the passwords for my users?
Hello @Flyfisher100,
Currently, it is not possible to bulk reset the user password with our new Bulk User Change feature in the Management Console.
Therefore, you will need to reset their passwords manually:

Re: Remote Support between my desktop and relatives devices
Hello @JimHR,
I recommend you to save the TeamViewer ID of all devices you want to connect to in your Computers and Contacts list by giving them an alias.
1) Open TeamViewer
2) Go to Computers & Contacts
3) Click the add computer button, then select Add remote computer
4) Enter the user ID , select the group you want to place it in and add an Alias to it
The computer will appear in your list. You can connect to it with a simple double click. The user will only have to give you the password and you will no longer have to ask them for a TeamViewer ID.

Re: Exporting a list of my Computers
Hello @Tigerpie_VS and @Kfix,
Currently, it is not possible to export the computers via a function of the Management Console.
However, it is possible to do it using the TeamViewer API. Please find more information regarding this here:
How to export your computers using the TeamViewer API
Step 1: Create an api token in the Management Console
1) Click on your Username on the top right corner and click Edit Profile
2) Go to Apps and click Create script token
3) Give the token a name and select the parameter Computers & Contacts with the setting View entries and click Save.
4) This will generate the token. Please copy this token and save it for later.
Step 2: Run the export script in PowerShell ISE
1) Open PowerShell ISE as administrator and type the following code and press Enter
$jsonFile = "YOURPATH\Computers export.json" $csvFile = "YOURPATH\Computers export.csv" $tvAccessToken = read-host "Please type your token " $devicesResponse = Invoke-RestMethod -Uri "https://webapi.teamviewer.com/api/v1/devices?full_list=true" -Method Get -Headers @{authorization = "Bearer $tvAccessToken"} $devicesResponse.devices | ConvertTo-Json | Out-File $jsonFile $devicesResponse.devices | Export-Csv -Path $csvFile -Delimiter ',' -NoTypeInformation
📌Note: Don't forget to replace YOURPATH with the path you want the export to be generated to.
2) It will ask you to enter your token. Please paste your token you have saved earlier and press Enter
3) You are done. The script will automatically generate the export in the folder you have selected as [YOURPATH].
