"remote control" does not work while "presentation" and "video call" work
luweitest
Posts: 3
Connect from winxp to win7, so version is 14.2.56676.
Firewall settings checked.
"Advanced settings for connections ..." -> "Access control" both set to "Full access".
"Send chat message" works.
"Send file" and "VPN" fails.
The error message is always "reason unknown".
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Comments
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Hello @luweitest,
Thank you for your message and welcome to the TeamViewer Community! ?
We experienced connectivity issues yesterday.
The issue is resolved now. Are you still having connection problems?
Best regards
Jean
Community Manager
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I am still having the problem. I'd like to know that should I do to diagnose.
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