General Questions
This board is your go-to-place in case of any general questions about TeamViewer. TeamViewer question - TeamViewer support - TeamViewer help - everything is possible in this board. Just ask the community for help! TeamViewer is our high class software for remote control. Smarter, faster, better, stronger: These attributes are not only valid for the latest version of TeamViewer.
Discussion List
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Commercial use - Connection time outHi all, 👉 Request your reset here 👈 Read my Blog article to find more information about Commercia… -
Connection BlockedHello, Pls unblock my connection because I had paid the overdue invoice. Currently, it is still blo… -
Wake-On-Lan HelpHello: I'm trying to configure my Wake-On-Lan but am having an issue. No matter what settings I cha… -
Cancel Auto Renewal on subscriptionHow do you Cancel auto renewal and or cancel a subscription -
How can i submit a ticket?I received "[FINAL NOTICE] Payment required to continue using TeamViewer". My account has… -
The maximum number of your concurrent teamviewer sessions has been reached.The maximum number of your concurrent teamviewer sessions has been reached. Please wait until other… -
I am unable to connect to partner id but partner is able to connect to my pcI am unable to connect to partner id but partner is able to connect to my pc -
Computers & ContactsHi, I have a remote computer that has gotten "(unknown)" appended to it. It is on and I c… -
The new version of TV seems incapable of granting control of the host mouse to the counter-party.The new version of TV seems incapable of granting control of the host mouse to the counter-party. I… -
Can't connect to specific PC?Hi, I'm connecting to my clients PCs but there is one PC that I can't connect to it, other PC are w… -
Question regarding log fileHello all I would like please to know what means the below information contained in the log file of… -
Share customer PC to all memebres of our companyHi We have an account and several employees are listet as users. I have acces to various customer P… -
I have a corporate license. How can 2 or 3 users log into the same computer?up to 3 people work remotely and need to log into the same desktop at the office. -
Possible automatically open both monitors in fullscreen?I have saved a remote computer that has two monitors. I also have two monitors, identical set up on… -
How can I restore original bookmarks on remote computer's chrome after they were synced with mine?I occasionally use Teamviewer to log on to my mother's iMac when she gets "lost". This la… -
Cancel my subscriptionI want to cancel my subscription. Why is it so difficult? It says to create a support ticket but...… -
TeamViewer IoT LicenceIs it required to purchase any additional/different licence for IoT when already having a Premium l… -
I can connect to message, but cannot connect to computer to work remotely.I have worked remotely before, however today, I cannot connect. I can send messages, however I can… -
download invoice?Hello. I'd like to download a copy of my latest TV invoice please. I've logged into app (website) a… -
Where can I find my renewal invoice?Where can I find my renewal invoice? -
Cannot reset password to reset user IDI'm stuck in a loop after I provide my email address to reset my password, I keep on having to veri… -
An error occured while retrieving your license.After I have upgraded from version 9 to version 15, I get this error "An error occured while r… -
Team Viewer Portable is running in the demonstration modeSince few day randomly TV show this info, connection to TV servers is broken. It is general problem… -
Cancel subscriptionDear Sirs, This is to announce and declare that we cancel our Business Legacy subscription. Our lat… -
Support ticket unanswered for 5 days - is this normal HELP?Hey if any moderators are about could you please get someone to look at my ticket, its been sitting… -
Moved: Zwei Faktor Authentifizierung TeamViewerThis discussion has been moved.
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User can't connect to remote computers - Authentication errorUnder our Corporate license, I've set up a team member as a User with their own login and password … -
Corporate LicenseHi, What can we do with the license that we have bought. Most of our users are using a trial vers… -
Control multiple devices from one PCHi, I'm organising a large event sit down Gala dinner tables of 12 round tables in a large ballroom… -
SHIFT and CTRL not working for Teamviewer + Remote DesktopSHIFT and CTRL are working for my teamviwer session to the remote computer with Windows 10. Also wh… -
Cannot connect - says remote version is old and out-of-date but its the latest. Why?My version is 15.1.3937 updated on 12.16.2019 whereas the remote version is 14.2.56678 updated on 0…
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