General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Commercial use - Connection time outHi all, 👉 Request your reset here 👈 Read my Blog article to find more information about Commercia… -
Enabling 2FA for connections from management consoleI dont think it is currently possible but is TV going to allow enabling 2FA on connections from the… -
Trying to connect to a Chromebook, but i can only press on some things 5% of the times. How to fix?This has bothered me for a while and i can't seem to find any good answers. Does not help that i ha… -
Wake-On-Lan stopped working after two weeks.I've been using the wake-on-lan feature of teamviewer for two weeks without problem, using the ip p… -
teamviewer is using the same passwordteamviewer is using the same password although in options we chose generate new random password aft… -
Double screen (simultaneous) on MacHello, I would like to use my office Computer (Remote, PC, dual screen) from my Home computer (Loc… -
No license transfers leftI kindly ask for support for TV activation. Licence type is Business + Meeting Crew. When trying t… -
No connection to partner, but no error messageI'm using the free account, or at least trying to. The client (my personal laptop) has the most up-… -
Teamviewer+WIN 10+ Dell Latitude 3Good morning I have the following problem: when I access to my Dell Latitude 3400 via Teamviewer I … -
Need to pay but cant access Customer Portal - Support are not really helpingFor weeks I have been trying to access the customer portal so I can pay my subscription. I type in … -
Bulk update multiple clientsHi, We have just upgraded to Ver 15 and have over 150 clients just need to be updated. Is there a … -
Problem with the connection speed of Teamviewer business trialI have tried Teamviewer business trial for a week and found that the connection speed is not much d… -
How can I mass update my TV Host from version 9 to version 15 ?How can I mass update my TV Host from version 9 to version 15 ? We have 200+ computers and its har… -
Does my corporate license cover both parties when the other party is a business?We have a corporate license and want to use TeamViewer to support external businesses but we don't … -
Can't submit a ticketThe community.teamviewer.com website has been really badly designed. Going to "Service>Subm… -
Merged: Submitting a ticketThis discussion has been merged. -
Can you remotely control an iPAD from a PC?Can you remotely control an iPAD from a PC? -
Copy/Paste not workingWhen remoting in to users during testing of this TeamViewer, we noticed that we are not able to cop… -
Teamviewer not starting on Mac Monterey 12.0 Beta 3 (21A5284e)When attempting to run TeamViewer 15.19.4 (4e9fde45e28) on Mac Monterey 12.0 Beta 3 (21A5284e), it … -
v14 Quick Support not compatible with v15.20.3Hi, We have been TeamViewer commercial customers for several years (since v9 at least, I believe) a… -
Can I mute sound on a remote machine only?I am connecting to a remote machine using TeamViewer free edition. Can I mute the sound on that rem… -
้How to change license: PaidLicense to Business LicenseDear Expert, How to change PaidLicense to Business License. Regards, Pat -
Trial license expired and connections are now blockedHello All I applied for the 14-day trial license and it has expired, I cannot afford to purchase th… -
Security. I am in Frankfurt, not Lauschied. Is my device secure?Hello Diana, Your account was used to sign in on this device recently: 2021-07-26 09:08:57 UTC Tea… -
Display "In use" message on remote console while using remote controlI know about the "Leave Note" feature, but it's not really what I'm looking for. I am a v… -
Ads in TeamviewerWe are paying for teamviewer, so why we get always ads, wenn we starting the Teamviewer? For users,… -
hacking issueWhat is this possibility of someone hacking my team viewer to get financial info and steal money fr… -
I applied for a refund, but I'm curious about the processI applied for a refund, but I'm curious about the process Now I can't create a ticket pls comment… -
What am I missing on setting up remote connection?Remote connection estab betw 2 MacBooks, cursors active on both screens but unable to see desktop f… -
People can not access my computer when trying to connect with me. free version. how to fix it.OK, I am using the free version. People can not connect to my computer when I give them my ID and p…
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