I use TV to help my Dad (who is about to turn 99). His computer runs Windows 10 with the extended support option enabled. Upgrading to Windows 11 is not an option. I have installed the full version of TV on his computer, because Quick Support asks for admin access every time he launches it which is confusing. I do not know…
I use TV to help friends and family and to remotely access my other devices. Recently, I installed TV on my win11 laptop and attempted to setup remote access so my desktop could connect with full access. I can connect to my laptop from my desktop, but the session drops after about 1 minute on the laptop. In the past, on my…
I use "Recent Connections" routinely, to connect to recent PCs, so this is very disruptive to my workflow. I've got a problem, where TeamViewer's "Recent Connections" is not loading. I also see a "Some devices are still loading…" message forever. Is it possible that it's getting stuck on some recent connection that is not…
This discussion has been merged.
The web client isn't connecting, sometimes it gives session-limit error, even though this is literally the only session… … other times it says the Main tab was closed (it is surely not)… … but still other times, it just stays stuck on "Connection not ready" and never even shows a error message… … it seems like the hand-off…
We seem to be unable to undock the chat window in the new interface. If this is intentionally, it would be a significant downgrade in the functionality of our paid version. Explanation: We are providing support for customers with different languages. The chat window now scales down the image of the remote desk so that it…
Over the last week we have noticed a few times when remoting in to update or install software for users that we are getting two errors that prevent us from doing so. The screen goes black with "Your partner's desktop is no longer accessible". When trying to switch user's account to an admin account we get the "The screen…
I can't find the option to start Teamviewer with windows. Shouldn't it be under "general" ("Allgemein")? Am I stupid?
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