Master Whitelist
I am using Teamviewer 12 (corporate license) and I am trying to do the following:
1. I need the computers to be accessible ONLY from the Teamviewer company account (no access from other users, no "public" 9 digit ID to be used without the company account)
2. I need the company employees to be in separate groups that will give them access to different computers. For example I need users in the "support" group and other users in the "engineering group". Then lets 's say I have computers in group A and group B. I need the support users to have access to group A while the engineering users should have access to both A and B group computers.
3. I need to be able to easily remove users when an employee leaves the company or add users when there is a new employee.
So far the main solution seems to be using the master whitelist to achieve that but I am not totally sure I am doing it right. Here is what I did so far in the Teamviewer Management Console:
1. I created a group for computers A and computers B (and added computers only)
2. I created a group for Support and Engineering employes (and added contacts only). I am not sure about that one, it seems group can contain computers as well as contacts?
3. I created a Master Whitelist policy for A as well as one for B: I used the setting "Black and whitelist". I set "Allow access only for the following partners" and I added the contacts from the Support and/or Engineering group and there lies my problem. It seems to only be for the current contacts instead of the group itself (the group seems to be a way to sort contacts but I am not sure you can add a group itself). If users are removed or added, it won't get automatically updated? I would have to go in the policy and remove/add the users? And I am not sure what the "Enforce" setting do?
Best Answer
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It sounds like you have done everything correctly, the break down you are having is that you can only share groups of computers to users. Not to groups. Depending on how you asign your corporate licenses, you could controll access via those groups & whitelists combined. How much bleed over of the number of licenses do you have from group a to group b?
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Bart Lanzillotti5
Answers
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It sounds like you have done everything correctly, the break down you are having is that you can only share groups of computers to users. Not to groups. Depending on how you asign your corporate licenses, you could controll access via those groups & whitelists combined. How much bleed over of the number of licenses do you have from group a to group b?
If my post was helpful, Please throw me a Kudos.
If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti5 -
Thanks for you reply, it seems I am using the whitelist properly. We have 3 licences right now (might have to buy more since we are starting to use Teamviewer in more products) that are shared between users in all groups.
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