remote viewing with Android and remote cursor

montanaviking

Hi,

I am considering getting a license for Teamviewer. However, I have a few questions:

1. Can I connect a PC to an Android (or IOS) device?

2. Can I stream the camera video from the mobile device to my PC across the Internet, while the mobile device user can also see the mobile device's camera video on the mobile device's screen?

3. From my PC can I then place a cursor or pointer on the image streamed to my PC screen (Item 2,3) so that both I and the remote mobile device's user can see the cursor or pointer I placed on the video image from the mobile's camera? Basically, I need the capability from my PC, to be able to point things out to the remote mobile user via their screen. I need to be able to point to things on the mobile screen's camera feed so I can guide a user remotely.

In other words, the mobile user would show me via their camera the object of interest. I would connect remotely via PC to share the mobile's video camera streaming so I could see what they see. Then, I would point things out on the mobile's screen to describe things that the mobile user is seeing through their camera.

Is this possible via TeamViewer?

Thanks,

Phil

JeanK

Hello @montanaviking

Thank you for your message and welcome to the TeamViewer Community! ?

Yes, this is possible with our new product TeamViewer Pilot.

You can connect to a mobile device and take over its camera, so the remote user can show you what's going on, and most importantly, allows the expert on the local side to solve issues remotely.

You will find all the information you need regarding this topic in our Knowledge Base articles here:

• How do I use TeamViewer Pilot?
• Which features does TeamViewer Pilot have? 

And also in our webpage here: TeamViewer Pilot - Enhance your remote support with augmented reality 

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean