When I try to login using the app it goes through all the motions, sends a notice to my email which I respond to to add as a trusted device, it then goes back to giving me the option to log in. I can login on my computer as well as the browser on my Samsung 25 Ultra. I have tried to uninstall and reinstall; both from…
I have problem when I try to control my device It only shows the cursor I can’t move or touch anything on the screen And the interaction method is put as touch
Hello, i don't have access on my android folders in TeamViewer anymore and therefore can no longer transfer data. Everything worked fine about six months ago. My phone is a Samsung Galaxy 21Ultra with Android 12. Please help ! Thank You !!
Since I enabled 2fa on teamviewer computers, am having issues with 2fa notification being sent . Last time I reported this and then it worked . Now am stuck not able to connect because 2fa notification not coming to mobile. How can this be fixed now?
Hello, I would like to report a regression introduced with the December update of TeamViewer QuickSupport and Host for Android. Issue description Until the November version, remote control worked correctly on Motorola devices using QuickSupport together with the Universal Add-on. After updating QuickSupport in December:…
I am being told that one can control an Android phone remotely without a screen sharing acceptance response if the Android phone is using a software version older than 10. The first time sharing there will be a prompt that says "do not show me this again" and future connections do not require acceptance and Google/Android…
I give up entirely. Manually entering my password one billion times on mobile and desktop is not my idea of fun. Who can tell which app needs to be installed where, what version, what codes. Devices fail to be added, then get added, then do not appear in managed devices. This is an endless loop of ridiculousness using…
so I am currently testing the control of a personal Android phone from an iPhone. I open and approve a session including screen sharing. I make a couple of taps or swipes and then for no apparent reason the Android screen no longer reacts to touches on the iPhone. I have discovered that the bottom keys on the Android phone…
Hi, I am from India and using TeamViewer for very long time not licenced though but it is very helpful whenever urgent remote support is required. Now SBI Card android app is asking users to remove remote access apps in order to use their application which is not correct and they are forcing us to uninstall remote access…
I just updated to the new version of host on my android motorola 5g phone and no longer can remotely control my device (I've tried from windows, mac, and another android). Is there a way to get the old apk to install the older version? everything was working perfectly before the update. I've restarted my phone and also…
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