I need a new code pleasei am trying to set up a remote from my phone

Shirleyking

Chisa R

Hi @Shirleyking,

Welcome to the Community! We’re excited to see your first post and truly appreciate your patience. 😊

We are happy to help you set up remote access. To assist you effectively, could you please share a bit more about your setup?

• What’s the operating system and manufacturer of your local device (e.g., your phone used to initiate the connection)?
• What’s the operating system of your remote device (the endpoint receiving the connection)?

You also mentioned a “new code” in your original message—could you please clarify what code you’re referring to? That’ll help us better understand the issue you’re encountering. 😉

Looking forward to hearing back from you soon 🌻

Chisa