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When Clicking on Connect I am not getting password window. Brings me back to Connect.

When Clicking on Connect I am not getting password window. Brings me back to Connect.

Please help.  

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  • JeanK
    JeanK Posts: 3,846 Moderator

    Hello @PatProvost

    Thank you for your message and welcome to the TeamViewer Community! ?

    I recommend you to first restart the TeamViewer service on your computer.
    If this does not solve the issue, you will need to restart the TeamViewer service on the remote computer as well.

    We explain how to proceed right here:Restart TeamViewer service.gif

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    French Community Moderator
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